Random BSODs on relatively new PC (Win 7 x64, OS version 6.1.7601.etc)


  1. Posts : 5
    Windows 7 Professional x64
       #1

    Random BSODs on relatively new PC (Win 7 x64, OS version 6.1.7601.etc)


    Hello, I've been having random BSODs on a pretty new computer.

    The system specifications are as followed:
    ASRock P67 Extreme4 B3 iP67, SATA600 RAID, USB3.0
    Corsair 2x4GB, DDR3, PC12800, CL8, Vengeance
    Intel Core i7 2600 3.40GHz 8MB Box
    OCZ SSD 3.5", 120GB, SATA, Vertex 2 (x2)
    Samsung Harddisk 3.5" 1TB, SATA300, 7200rpm, HD103SJ (x2 in RAID1)
    And another one not in RAID
    XFX PCI-e Radeon HD6870 Black 1GB DVI/HDMI/DP

    The BSOD prompted the following error:
    Code:
    Problem signature:
      Problem Event Name:	BlueScreen
      OS Version:	6.1.7601.2.1.0.256.48
      Locale ID:	1033
    
    Additional information about the problem:
      BCCode:	1000007e
      BCP1:	FFFFFFFFC0000005
      BCP2:	FFFFF8800774B1F0
      BCP3:	FFFFF88003569838
      BCP4:	FFFFF88003569090
      OS Version:	6_1_7601
      Service Pack:	1_0
      Product:	256_1
    
    Files that help describe the problem:
      C:\Windows\Minidump\120411-67283-01.dmp
      C:\Users\TEMP\AppData\Local\Temp\WER-80948-0.sysdata.xml
    
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    The BSOD occured during browsing the internet (so nothing special), but also when the PC was idle and uncontrolled by a user. After startup the system booted a lot slower than it used to do, and I noticed one of the 3 hard drives (the one not in RAID1) was gone @ this computer. This disk holds the user settings, so would be most likely the reason why it booted so slowly (all user settings were gone obviously).
    After rebooting the disk didn't show up again. After unplugging a mobile phone (Sony Ericsson) from the USB and rebooting again, the disk did show up and the computer booted as fast as usual and the user settings were back, obviously.

    Could it be the phone (drivers) causes these BSODs, and furthermore, what can I do about it?

    If anymore information is required, please ask.

    Thanks in advance.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    In order to further assist you, we need the actual dmp files. If you follow Blue Screen of Death (BSOD) Posting Instructions, you can download an executable that will copy your dmp files into a folder in your documents folder. Then you can get the system report and put it in your documents folder and zip both files together (the instructions are very clear on how to do so in the above link). Thank you.
      My Computer


  3. Posts : 5
    Windows 7 Professional x64
    Thread Starter
       #3

    I've attached the two dump files.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    thatusername said:
    I've attached the two dump files.
    The blue screen was caused by your Sony Ericsson Mobile Communications driver in both cases. You should try to find the most recent driver. If you have the most recent driver, uninstall the software for the device and then reinstall it.

    You should also update your FNet Turbo HDD USB Driver as it is outdated (before Windows 7), and your Ralink RT2870 series USB802.11n Wireless Adapter Driver is also outdated.
      My Computer


  5. Posts : 5
    Windows 7 Professional x64
    Thread Starter
       #5

    writhziden said:
    thatusername said:
    I've attached the two dump files.
    The blue screen was caused by your Sony Ericsson Mobile Communications driver in both cases. You should try to find the most recent driver. If you have the most recent driver, uninstall the software for the device and then reinstall it.

    You should also update your FNet Turbo HDD USB Driver as it is outdated (before Windows 7), and your Ralink RT2870 series USB802.11n Wireless Adapter Driver is also outdated.
    It isn't my PC, but thanks for the advice, I'll pass it on. :)

    Anyhow, thanks a lot, cheers!
      My Computer


 

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