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Windows 7: random crashes during all games black screen and have to hrd reset

03 Dec 2011   #1
shane1

windows 7 home premium x64
 
 
random crashes during all games black screen and have to hrd reset

black screen usually no errors just a black screen sound will lag and freeze up have to hard reset it no blue screens usually here is the latest mini dump file.

this is the latest mini dump file most the time my comp never blue screens just hangs black so i never knew there was mini dump files still coming in and i have a bunch of those but this is the latest one.

had a driver issue a while back was getting blue screens from it but i completely erased it out of drivers folder and win32 drivers folder which was locked but i used a reg editor here that made it possible to take ownership of a folder and then i completely deleted it out of my system so i think.

any help would be appreciated, thanks.


My System SpecsSystem Spec
.

03 Dec 2011   #2
shane1

windows 7 home premium x64
 
 

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111311-26145-01.dmp
C:\Users\Shane\AppData\Local\Temp\WER-40950-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.tx


i think this was the last error message i saved
My System SpecsSystem Spec
03 Dec 2011   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by shane1 View Post
black screen usually no errors just a black screen sound will lag and freeze up have to hard reset it no blue screens usually here is the latest mini dump file.

this is the latest mini dump file most the time my comp never blue screens just hangs black so i never knew there was mini dump files still coming in and i have a bunch of those but this is the latest one.

had a driver issue a while back was getting blue screens from it but i completely erased it out of drivers folder and win32 drivers folder which was locked but i used a reg editor here that made it possible to take ownership of a folder and then i completely deleted it out of my system so i think.

any help would be appreciated, thanks.

Two Issues

First


Quote:
Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files

Second



Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x117 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
.


05 Dec 2011   #4
shane1

windows 7 home premium x64
 
 

ive checkd the temps there fine, ive also removied the sptd thing(watever that daemon tool thing was) ive got rid of athero wireless usb all together but tis still crashing

and here is the latest crash reports, lmk please if u find anything this is gettin very annoying sometimes itl go hours without crashing then itl crash constantly
My System SpecsSystem Spec
05 Dec 2011   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by shane1 View Post
ive checkd the temps there fine, ive also removied the sptd thing(watever that daemon tool thing was) ive got rid of athero wireless usb all together but tis still crashing

and here is the latest crash reports, lmk please if u find anything this is gettin very annoying sometimes itl go hours without crashing then itl crash constantly
As is so often the case with BSOD's it is a combination of things. Your last Atheros crash was on 12/1 and the one since then was a BCC 116/7

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
Reply

 random crashes during all games black screen and have to hrd reset




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