Windows 7: Random BSODs on relatively new PC (Win 7 x64, OS version 6.1.7601.etc)

thatusername · 03 Dec 2011

Hello, I've been having random BSODs on a pretty new computer.

The system specifications are as followed:
ASRock P67 Extreme4 B3 iP67, SATA600 RAID, USB3.0
Corsair 2x4GB, DDR3, PC12800, CL8, Vengeance
Intel Core i7 2600 3.40GHz 8MB Box
OCZ SSD 3.5", 120GB, SATA, Vertex 2 (x2)
Samsung Harddisk 3.5" 1TB, SATA300, 7200rpm, HD103SJ (x2 in RAID1)
And another one not in RAID
XFX PCI-e Radeon HD6870 Black 1GB DVI/HDMI/DP

The BSOD prompted the following error:

Code:

Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1033

Additional information about the problem:
  BCCode:	1000007e
  BCP1:	FFFFFFFFC0000005
  BCP2:	FFFFF8800774B1F0
  BCP3:	FFFFF88003569838
  BCP4:	FFFFF88003569090
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\120411-67283-01.dmp
  C:\Users\TEMP\AppData\Local\Temp\WER-80948-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

The BSOD occured during browsing the internet (so nothing special), but also when the PC was idle and uncontrolled by a user. After startup the system booted a lot slower than it used to do, and I noticed one of the 3 hard drives (the one not in RAID1) was gone @ this computer. This disk holds the user settings, so would be most likely the reason why it booted so slowly (all user settings were gone obviously).
After rebooting the disk didn't show up again. After unplugging a mobile phone (Sony Ericsson) from the USB and rebooting again, the disk did show up and the computer booted as fast as usual and the user settings were back, obviously.

Could it be the phone (drivers) causes these BSODs, and furthermore, what can I do about it?

If anymore information is required, please ask.

Thanks in advance.

writhziden · 03 Dec 2011

In order to further assist you, we need the actual dmp files. If you follow Blue Screen of Death (BSOD) Posting Instructions, you can download an executable that will copy your dmp files into a folder in your documents folder. Then you can get the system report and put it in your documents folder and zip both files together (the instructions are very clear on how to do so in the above link). Thank you.

thatusername · 03 Dec 2011

I've attached the two dump files.

writhziden · 03 Dec 2011

Quote: Originally Posted by thatusername

I've attached the two dump files.

The blue screen was caused by your Sony Ericsson Mobile Communications driver in both cases. You should try to find the most recent driver. If you have the most recent driver, uninstall the software for the device and then reinstall it.

You should also update your FNet Turbo HDD USB Driver as it is outdated (before Windows 7), and your Ralink RT2870 series USB802.11n Wireless Adapter Driver is also outdated.

thatusername · 03 Dec 2011

Quote: Originally Posted by writhziden

Quote: Originally Posted by thatusername

I've attached the two dump files.

The blue screen was caused by your Sony Ericsson Mobile Communications driver in both cases. You should try to find the most recent driver. If you have the most recent driver, uninstall the software for the device and then reinstall it.

You should also update your FNet Turbo HDD USB Driver as it is outdated (before Windows 7), and your Ralink RT2870 series USB802.11n Wireless Adapter Driver is also outdated.

It isn't my PC, but thanks for the advice, I'll pass it on.

Anyhow, thanks a lot, cheers!

Windows 7: Random BSODs on relatively new PC (Win 7 x64, OS version 6.1.7601.etc)

Random BSODs on relatively new PC (Win 7 x64, OS version 6.1.7601.etc) problems?