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Windows 7: BSOD after Itunes Update - Locale ID: 1033, Bad Driver - No Safe Mode

03 Dec 2011   #1
afritsche

Windows 7 64bit
 
 
BSOD after Itunes Update - Locale ID: 1033, Bad Driver - No Safe Mode

Hi -
I need help with a BSOD and subsequent boot failure. Windows Startup Repair can't fix the computer automatically and I'm at a loss.
The problem occurred after I updated to the latest version of Itunes a few days ago.

Sorry forum - This post doesn't follow the BSOD posting instructions. Right now, I can't even boot into safe mode, so I don't know how to run the utilities.

Here is what I got from Startup Repair:

Problem signature
Problem Event Name: StartupRemairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200795
Problem Signature 05: AutoFailover
Problem Signature 06: 9
Problem Signature 07: BadDriver
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033


Details about the computer:
Acer Aspire AS1830T-3730 laptop
Core i3 - 1.2GHz
4GB DDR3 SD RAM
WD Caviar Black 750GB
Windows 7 Ultimate x64 - (retail re-installed)

Any help would be greatly appreciated.


My System SpecsSystem Spec
.
03 Dec 2011   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

I will need a little more information. Does the computer automatically start Startup Repair, or do you get there through the advanced boot menu? Also, do you have a Windows 7 DVD or Windows 7 Repair CD/DVD?
My System SpecsSystem Spec
03 Dec 2011   #3
afritsche

Windows 7 64bit
 
 

I get the option of running Startup Repair or starting normally when the computer starts.
When in SR, it tells me it can't fix automatically.
I have the Win 7 Disk. Unfortunately the Win 7 Repair Disk I had made fails to boot.
My System SpecsSystem Spec
.

03 Dec 2011   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Can you get to the Advanced Boot Menu by pressing F8 every half second immediately after the computer turns on until the Advanced Boot Menu appears?
My System SpecsSystem Spec
03 Dec 2011   #5
afritsche

Windows 7 64bit
 
 

yes I can get there...
My System SpecsSystem Spec
03 Dec 2011   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

Good.
1. Click Repair your computer
2. Select your region
3. Login with your administrative account
4. Click Command Prompt
5. Type sfc /scannow (you may have to run this three times to resolve all issues)
6. Post back your results
My System SpecsSystem Spec
03 Dec 2011   #7
afritsche

Windows 7 64bit
 
 

I can't seem to run sfc. I get a message saying that there is a system repair pending and that the system needs to restart. Tried this a few times this and that way but always ended up getting the same message that it can't run sfc because of the pending system repair.
My System SpecsSystem Spec
03 Dec 2011   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by afritsche View Post
I can't seem to run sfc. I get a message saying that there is a system repair pending and that the system needs to restart. Tried this a few times this and that way but always ended up getting the same message that it can't run sfc because of the pending system repair.
Try the following tutorial: Startup Repair Infinite Loop Recovery
My System SpecsSystem Spec
03 Dec 2011   #9
afritsche

Windows 7 64bit
 
 

I tried this but it didn't solve the issue. At the end when I restart, I still get a BSOD during boot.
Then the system restarts and I'm back where I was before...
My System SpecsSystem Spec
03 Dec 2011   #10
writhziden

Windows 7 Home Premium 64 Bit
 
 

What happens when you try to start in safe mode? BSOD as well?
My System SpecsSystem Spec
Reply

 BSOD after Itunes Update - Locale ID: 1033, Bad Driver - No Safe Mode




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