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Windows 7: Disable PrintService from logging an error message


05 Dec 2011   #1

Win7 Ult 64b
 
 
Disable PrintService from logging an error message

I ran across away to disable SChannel from logging an error message in event viewer. I there a way to get PrintService to do the same? Everytime I print I get an error in event viewer

________________________________________________________
Level-Error Source-PrintService Event ID-372

The document Microsoft Word - 2012-2, owned by XXX, failed to print on printer HP LaserJet 1020. Try to print the document again, or restart the print spooler.
________________________________________________________________

the printer prints fine and I am tried of getting these and if I can can just disable this from logging then I want to do it. Below is how to do it for SChannel, does anyone know how to do it for PrintService? I searched the registry for PrintService and nothing showed up.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL]
"EventLogging"=dword:00000000
Value Description
0x0000 Do not log
0x0001 Log error messages
0x0002 Log warnings
0x0004 Log informational and success events





My System SpecsSystem Spec
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20 Dec 2011   #2

Win7 Ult 64b
 
 

Does anyone know how to do this or does anyone have an idea of some other place I can ask to see if some one on another site might know how to do this?
My System SpecsSystem Spec
23 Mar 2013   #3

Windows 7 Ultimate x64
 
 

I found this searching internet:

I ran the Autoruns program from Microsoft Sysinternals and selected the Print Monitors tab. I looked at the list and noticed there was an entry under the HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors key labeled "HPCLJ2600LM." From the name I assumed that this was my printer. There was an image path, but no "Description" and "Publisher" listed. Furthermore, the entry was highlighted in pink, so I knew something was wrong.

The application help was of no use, so I consulted the Windows Sysinternals Administrator's Reference and I read that the DLLs listed in this tab are loaded into the Spooler service. Furthermore it said that "One of the most common problems that affects the print spooler is misbehaving or poorly coded third-party port monitors."

I read on. Under the Autoruns and Malware section it said that one of the telltale signs that can point to malware is "Entries with an image path pointing to a DLL or EXE that is missing Description or Publisher information (unless the target file is not found)."

Aha, I disabled the entry, rebooted and viola, it worked.
My System SpecsSystem Spec
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08 Sep 2013   #4

Windows 7 32-bit
 
 

Quote   Quote: Originally Posted by idahosurge View Post
Everytime I print I get an error in event viewer
___________________________________________________
Level-Error Source-PrintService Event ID-372

The document Microsoft Word - 2012-2, owned by XXX, failed to print on printer HP LaserJet 1020. Try to print the document again, or restart the print spooler.
I have same problem but with HP Laserjet P1606dn on Windows 8 64-bit.

goran021's solution using autorun > Print Monitors to disable suspicious auto entries appears to have identified the problem. The questionable monitor for me is:

HP1100LM | Marvell Printer Language Monitor | [no publisher listed] | C:\Windows\system32\hp1100lm.dll 8/31/2012

If I disable it in Autoruns, reboot, then no more error messages when printing
I can also "fix" the problem by leaving HP1100LM enabled, but unchecking "Enable bidirectional support" in the P1606dn Printer Properties > Ports menu .
I'm not sure what the side effects of either solution are other than eliminating this very annoying error message. Perhaps these are workarounds to a problem than really lies in the HP Printer driver

Thank you guys for posting.
My System SpecsSystem Spec
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 Disable PrintService from logging an error message




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