Random BSOD - error 0x0000000a and 0x00000050

calebspronk · 05 Dec 2011

Been having random BSOD for the past week or so. Started on Sunday (11-27-11), where I had come back to my machine and it had been restarted... after logging in, find out that it was a BSOD. I then proceded to have 3 different BSOD events on Monday, which led me to perform a memtest on Tuesday morning to see if my memory was bad. After 2 full passes (I know, not a full 8), it didn't seem to be that, so I went ahead and did a System Restore from a backup from roughly 2 weeks prior. This led to solid performance for the next week, until this morning (Monday, 12-5-11) when I had another. All BSOD events seemed to occur at random times, so I can't say they were triggered by a specific event to the best of my knowledge.

I had performed the BSOD dump collection and Performance Monitor Report on last monday as well as doing the BSOD dump collection today. Regretfully, I cannot get the Performance Monitor to stop running today, so hopefully just the dump collection will be enough.

As for my computer components:
- HP Elite 7000 MT machine
- Windows 7 Ultimate x64
- Not the version originally installed on system
- Hardware is a little over a year and a half old
- 64-bit OS (originally had x86) was installed 13 months ago.
- Only non-stock hardware would be an added harddrive (just a backup drive, no OS on it), and I added 4GB more RAM (alongside the original 4GB) back in January.

Any other information needed, please inform me.

zigzag3143 · 05 Dec 2011

Several issues

1-I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST YOURS IS FROM 2009.
http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

2-Old drivers (as far back as 2005)

Code:

MarvinBus64.sys 9/23/2005 4:17:03 PM fffff880`0853c000 fffff880`08580000 0x00044000 0x433470cf scmndisp.sys 1/17/2007 2:48:03 AM fffff880`018ee000 fffff880`018f8000 0x0000a000 0x45add4b3 lvpopf64.sys 5/11/2007 6:56:21 PM fffff880`09675000 fffff880`097bfd00 0x0014ad00 0x464502a5 lvuvc64.sys 5/11/2007 6:59:12 PM fffff880`09277000 fffff880`095e7500 0x00370500 0x46450350 LVUSBS64.sys 5/11/2007 7:01:20 PM fffff880`0918a000 fffff880`09194900 0x0000a900 0x464503d0 SYMEVENT64x86.SYS 1/14/2008 6:32:19 PM fffff880`014b5000 fffff880`014eb000 0x00036000 0x478bf103 SRTSP64.SYS 2/23/2009 10:18:16 PM fffff880`01000000 fffff880`01073000 0x00073000 0x49a366f8 SRTSPX64.SYS 2/23/2009 10:20:53 PM fffff880`019eb000 fffff880`019ff000 0x00014000 0x49a36795 Rt64win7.sys 2/26/2009 4:04:13 AM fffff880`06e00000 fffff880`06e32000 0x00032000 0x49a65b0d

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

3-Related to dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd. This is a daemon tools file and DT is a known cause of BSOD's. Should be removed.

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files