Help! Frequent BSoD in less than a month old PC

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  1. Posts : 9
    Windows 7 Ultimate x64
       #1

    Help! Frequent BSoD in less than a month old PC


    I build my computer 3 weeks ago and I started getting BSoD. Reports are frequently something like:

    "Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1e
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1"

    I've updated every driver that I could find. I don't know if I'm missing any.
    BSoD keep happening while playing a game, watching a movie, watching YouTube or anything of the sort. Sometimes ill BSoD in 2 hours, sometimes in 10 hours.

    My system specs are:
    AMD Phenom II X4 965 Black Edition Deneb 3.4GHz
    G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
    OCZ ModXStream Pro 500W
    BIOSTAR TA870U3+ AM3 AMD 870
    MSI R6770 Twin Frozr II/OC Radeon HD 6770 1GB 128-bit GDDR5 PCI Express 2.1 x16 HDCP
    Western Digital Caviar Blue WD1600AAJS 160GB 7200 RPM 8MB Cache SATA 3.0Gb/s 3.5"

    Windows 7 ultimate 64bit
    3 weeks old

    Thanks in advance for any help that I can get!
      My Computer


  2. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #2

    I'm gonna step out on a limb here and guess you need a larger power supply. The graphic card requires a lot of power, I think the power supply is getting hot...
      My Computer


  3. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Im not sure, I think I dont, I put my hand adove the PSU fan and the hair is slight cool. Ive been getting BSoD even when not running any graphic intensive applications either! (Like around 3-4 web pages in chrome and skype)
      My Computer


  4. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Anyone that could help me? I don't have a disc drive connected currently so the PSU isn't really the problem S:
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    seyunx said:
    I build my computer 3 weeks ago and I started getting BSoD. Reports are frequently something like:

    "Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1e
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1"

    I've updated every driver that I could find. I don't know if I'm missing any.
    BSoD keep happening while playing a game, watching a movie, watching YouTube or anything of the sort. Sometimes ill BSoD in 2 hours, sometimes in 10 hours.

    My system specs are:
    AMD Phenom II X4 965 Black Edition Deneb 3.4GHz
    G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
    OCZ ModXStream Pro 500W
    BIOSTAR TA870U3+ AM3 AMD 870
    MSI R6770 Twin Frozr II/OC Radeon HD 6770 1GB 128-bit GDDR5 PCI Express 2.1 x16 HDCP
    Western Digital Caviar Blue WD1600AAJS 160GB 7200 RPM 8MB Cache SATA 3.0Gb/s 3.5"

    Windows 7 ultimate 64bit
    3 weeks old

    Thanks in advance for any help that I can get!
    Are you by chance overclocking?

    If so reset to default at least to test.
      My Computer


  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #6

    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.


    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.


    The procedure:


    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


    To ensure minidumps are enabled:


    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  7. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #7

    No I have not overclocked the CPU as I don't have enough cooling for the moment. As for the DMP files I've attached them to this post. I did as JMH said, but after checking the size of the files not being 256kb, am not sure if this will help. However I'm sure Ill end up writing another DPM file. Ill attach it later if needed. Thanks again for the help guys.
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    seyunx said:
    No I have not overclocked the CPU as I don't have enough cooling for the moment. As for the DMP files I've attached them to this post. I did as JMH said, but after checking the size of the files not being 256kb, am not sure if this will help. However I'm sure Ill end up writing another DPM file. Ill attach it later if needed. Thanks again for the help guys.
    The vast amjority of these were related to your 4+ year old athrxusb.sys driver. I would update it with the newest available.
      My Computer


  9. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #9

    I tried updating it, it says newest version has already been installed, should I get a different wireless card?
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    seyunx said:
    I tried updating it, it says newest version has already been installed, should I get a different wireless card?

    If that is the absolute newest driver you can try re-installing it in compatibility mode (its easy) and it might work. Only other option is a new card.

    Compatibility mode=right click the installer>properties>compatibility> chose OS (perhaps vista SP-1)
      My Computer


 
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