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Windows 7: Crash on Shutdown, Restart and (suspected) Hibernate

06 Dec 2011   #1

MS Windows 7 Home Premium 64-bit SP1
Crash on Shutdown, Restart and (suspected) Hibernate

Hello knowledgeable forum users, I was hoping for some help.

My computer crashes on shutdown, restart and I suspect hibernate (I think that is what causes them while it sits idle). It was more broken yesterday than it is now, as I have seemingly solved some of the problems. I have included some history below, just in case it's useful.

I got back from a trip (4 month exchange) and installed 26 windows updates. only KB2607576 failed, then it worked when windows tried again. When I opened Windows after that, my NIC card and several USB drivers weren't working (code 10 I think... certain .dlls didn't load). I had to disable/reenable each device/usb one in order to get them working. Occasionally the system would hang while I did this, usually on the last USB - forcing a manual power off.

I eventually rolled back to a restore solved before I left for my exchange and; updated my BIOS, chipset and USB to the latest from the manu's site. I figure windows installed the new USB 3.0 drivers (Renases USB 3.0 Host Controller/Root Hub) without any regard to my chipset/bios version and this somehow caused the problem - though I have no evidence and little experience in this area.

Windows was also telling me Skype wasn't working, though it appeared to be working fine (it gave mo the fix a problem with... dialogue). I have re-installed Skype since.

Now everything seems to be working (NIC, USB, etc.), except for the crashes. When it crashes, I see a BSOD. A BSOD was happening earlier while the NIC/USB were acting up also, but there appear to be no logs for those. These are in fact the only logs I have, and this has happened several times. Perhaps these logs persist because my last startup/shutdown was done in safe mode? Maybe the SSD has something to do with the vanishing logs?


My System SpecsSystem Spec
06 Dec 2011   #2

Seven ultimate 32bit

Please read & post as follow -

You should find some DMP's with the EXE....
My System SpecsSystem Spec
17 Dec 2011   #3

MS Windows 7 Home Premium 64-bit SP1

Thanks Smurof.
My System SpecsSystem Spec

 Crash on Shutdown, Restart and (suspected) Hibernate

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