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Windows 7: BSOD from different sources, including BCCode 24 and 1a


06 Dec 2011   #1

Win7 x64 Enterprise
 
 
BSOD from different sources, including BCCode 24 and 1a

Hello,
I built a new machine and after a month it started giving BSOD at random times. I formatted hard drives, reinstalled windows and it worked fine for about a month (again), now it gives a BSOD within 5 minutes of logging into Windows. Here are the specs:

Is Windows 7 . . . - x86 (32-bit) or x64 ? - the original installed OS on the system? Windows 7 x64 Enterprise - an OEM or full retail version? purchased by University department - What is the age of system (hardware)? 9 Months - W
at is the age of OS installation
(have you re-installed the OS?) Approximately 2 months, it has been reinstalled

I tried a Memtest and it does show errors, so I tried swapping the location of the RAM, but did not work (Memtest still gave errors, and still got BSOD). The main problem is that I cannot keep the OS running long enough to work out the problem.

Attached are the minidump files.

Any advice or help would be most welcome.
Thanks!


My System SpecsSystem Spec
.

06 Dec 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Selas View Post
Hello,
I built a new machine and after a month it started giving BSOD at random times. I formatted hard drives, reinstalled windows and it worked fine for about a month (again), now it gives a BSOD within 5 minutes of logging into Windows. Here are the specs:

Is Windows 7 . . . - x86 (32-bit) or x64 ? - the original installed OS on the system? Windows 7 x64 Enterprise - an OEM or full retail version? purchased by University department - What is the age of system (hardware)? 9 Months - W
at is the age of OS installation
(have you re-installed the OS?) Approximately 2 months, it has been reinstalled

I tried a Memtest and it does show errors, so I tried swapping the location of the RAM, but did not work (Memtest still gave errors, and still got BSOD). The main problem is that I cannot keep the OS running long enough to work out the problem.

Attached are the minidump files.

Any advice or help would be most welcome.
Thanks!

These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!



1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users
My System SpecsSystem Spec
07 Dec 2011   #3

Win7 x64 Enterprise
 
 

Thank you for the rapid response!

Indeed, found a faulty Ram card and will try and return it to the manufacturer. Will update drivers and make sure the machine is working, before going for plan B and trying Verifier.exe

Thanks again.
My System SpecsSystem Spec
.


08 Dec 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Selas View Post
Thank you for the rapid response!

Indeed, found a faulty Ram card and will try and return it to the manufacturer. Will update drivers and make sure the machine is working, before going for plan B and trying Verifier.exe

Thanks again.

Good Luck
My System SpecsSystem Spec
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 BSOD from different sources, including BCCode 24 and 1a




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