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Windows 7: Frequent random BSOD, Multiple error codes

06 Dec 2011   #1

Windows 7 Ultimate x64
 
 
Frequent random BSOD, Multiple error codes

Hi guys

About a 2 month ago I built a new PC, installed a fresh copy of win 7 x64 and started getting random BSODs. It only happened once/twice a week but has started happening more requently, 5 times in the past 4 days. I've done several MemTests (both slots, single slot, different RAM in each slot) and no errors have come up. I've tried to the best of my ability to update my drivers but I may have missed something. Also, the bugchecks are not consistent (1e, 7e, 3b, ect) although 1e and 3b are the most frequent.

I'm feeling rather desperate at the moment and am considering buying a new MoBo.

System Info:

CPU: i7 2600k 3.4 Ghz (2 months old)
MoBo: Asus P8H67-MLX (2 months old)
RAM: 2x Silicon Power 4Gb DDR3 1333 (2 months old)
Graphics Card: Zotac GTX275 (18 months old)
Display: Asus G245H + Asus X1993w (about 2years old)
HDDs : 2x 1Tb + 2x 500Gb (a few years?)
PSU: Huntkey x7 900w (18 months old)


Windows 7 x64 Full Retail (installed in September)

Note sure if this is important but I switched from Avast AntiVirus to AVG because I've read that some avast files can cause BSOD.

Would really appreciate any help

Thanks

My System SpecsSystem Spec
.

06 Dec 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by rka88 View Post
Hi guys

About a 2 month ago I built a new PC, installed a fresh copy of win 7 x64 and started getting random BSODs. It only happened once/twice a week but has started happening more requently, 5 times in the past 4 days. I've done several MemTests (both slots, single slot, different RAM in each slot) and no errors have come up. I've tried to the best of my ability to update my drivers but I may have missed something. Also, the bugchecks are not consistent (1e, 7e, 3b, ect) although 1e and 3b are the most frequent.

I'm feeling rather desperate at the moment and am considering buying a new MoBo.

System Info:

CPU: i7 2600k 3.4 Ghz (2 months old)
MoBo: Asus P8H67-MLX (2 months old)
RAM: 2x Silicon Power 4Gb DDR3 1333 (2 months old)
Graphics Card: Zotac GTX275 (18 months old)
Display: Asus G245H + Asus X1993w (about 2years old)
HDDs : 2x 1Tb + 2x 500Gb (a few years?)
PSU: Huntkey x7 900w (18 months old)


Windows 7 x64 Full Retail (installed in September)

Note sure if this is important but I switched from Avast AntiVirus to AVG because I've read that some avast files can cause BSOD.

Would really appreciate any help

Thanks

18 of 24 crashes were caused by a memory exception. AVG can also cause BSOD's especially of this type. How many passes did you run on memtest?


I would do these three things



If you are overclocking anything reset to default before running these tests.
In other words STOP!!!



1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users





3-I notice your AVG which is often at least a contributing cause of BSOD'S . Please remove and replace your AVG with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
07 Dec 2011   #3

Windows 7 Ultimate x64
 
 

Hi

The Memtests I did previously were for 5 passes. I did 6 passes today just to be sure and no errors came up. I removed and replaced AVG with MS SE. I'll do the driver verification thing if I get anymore BSOD's, else I'll report back in a few days time if all's good.

Appreciate the help
My System SpecsSystem Spec
.


08 Dec 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by rka88 View Post
Hi

The Memtests I did previously were for 5 passes. I did 6 passes today just to be sure and no errors came up. I removed and replaced AVG with MS SE. I'll do the driver verification thing if I get anymore BSOD's, else I'll report back in a few days time if all's good.

Appreciate the help

Let us know if you need help
My System SpecsSystem Spec
04 Feb 2012   #5

Windows 7 Ultimate x64
 
 

Hi

I'm sorry I haven't had a chance to post sooner but I still keep getting random BSOD's. I've done a driver verification test today and my PC blue screened before windows could load. This was at 11:59 AM today. BlueScreenView pointed towards dtsoftbus01.sys, which I believe is a daemon tools driver. The problem is, I've only recently installed Daemon tools and therefore could not be responsible for my previous blue screens.

I've uninstalled Daemon tools and did the driver verification again. After about 3hr my PC froze as if it was about to blue screen, but just restarted. This happened at about 4:30 pm and NO mini dump was recorded.

I should also note that I installed a new graphics card (Radeon 6870) two weeks ago. My previous card was a Nvidia card and I do believe I completely removed theose drivers.

As a side note, while running a game or software which requires a bit of processing power I get an ASUS pop-up that says "Warning CPU temp. above 60° C". However I never exceeds 66 °C. I'm no expert but I don't think this is the cause of my problems.

I've attached the latest "Windows_NT6_BSOD_jcgriff2" files.

I hope you can help.
My System SpecsSystem Spec
04 Feb 2012   #6

Windows 7 Home Premium 64 Bit
 
 

Make sure you remove all nVidia software as well. I see nVidia and ATI software running on your system. Go to Start Menu -> Control Panel -> Uninstall a Program and remove all nVidia programs.


Update to Service Pack 1 (SP1)
Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [August 2011]

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

Service Pack 1 Download site
Links to Service Pack 1 (SP1) and preparation for SP1 courtesy of JMH
My System SpecsSystem Spec
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