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Windows 7: Computer won't boot after waking from sleep mode

06 Dec 2011   #1
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Computer won't boot after waking from sleep mode

Recently when my computer goes into sleep mode and I try to wake it with my mouse or keyboard, it will turn on and the motherboard bios screen comes on, but after that the screen will occasionally go black with no Windows 7 startup screen like normal. I am then able to control my mouse during the black screen, but after a little bit it will freeze and I have to turn off my computer and reboot.

Upon reboot, it will say "Resuming Windows," but never follows through, so I have to reset it again which finally allows me to start up.

Would anyone know what I could do to fix this? It doesn't happen every time it goes into sleep time, about 50%. It started happening within the past week.

Also, when it does boot properly and resumes, it is rather sluggish/loads forever when I open my web browser or any program. My cursor just turns into the Windows 7 loading circle for a while until it stops. This stuff never happened before.


My System SpecsSystem Spec
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06 Dec 2011   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

I assume this is a desktop computer? Sounds like you have hybrid sleep turned on, which is what makes me jump to that conclusion...

I would download and install the free version of Malwarebytes and run a full scan. Could be a virus/malware causing the problem.

I would also suggest running SFC /SCANNOW Command - System File Checker to check for system file errors. You may have to run the system file check three times to fix all problems.
My System SpecsSystem Spec
07 Dec 2011   #3
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thank you! It turns out Hybrid Sleep was on, which I turned off.

I ran a full scan with Malwarebytes and the results were clean, so that's good.

I also ran the SFC scan 3 times and it cleared out a few errors. I think everything is good now, thank you very much, again
My System SpecsSystem Spec
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07 Dec 2011   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Hirokotzu View Post
Thank you! It turns out Hybrid Sleep was on, which I turned off.

I ran a full scan with Malwarebytes and the results were clean, so that's good.

I also ran the SFC scan 3 times and it cleared out a few errors. I think everything is good now, thank you very much, again
Glad things seem to have worked out. Let us know if you need any further help.
My System SpecsSystem Spec
08 Dec 2011   #5
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by writhziden View Post
Quote   Quote: Originally Posted by Hirokotzu View Post
Thank you! It turns out Hybrid Sleep was on, which I turned off.

I ran a full scan with Malwarebytes and the results were clean, so that's good.

I also ran the SFC scan 3 times and it cleared out a few errors. I think everything is good now, thank you very much, again
Glad things seem to have worked out. Let us know if you need any further help.
Turns out my computer is still having some problems after waking it from sleep mode
After it wakes from sleep, everything runs fine for 5-10 minutes, but after cruising the internet with google chrome (watching youtube, loading webpages, etc.) for a while, things will slow down and basically freeze, except I can move my mouse around.

I hit control-alt-delete to open up task manager to close google chrome, but it takes a few minutes just to open. This stuff never happens to my desktop when I boot it after it was off.

Any more tips? I ran driver verifier for about an hour and no BSOD's, so I don't know what to try. I ran a Disk Check too.
My System SpecsSystem Spec
08 Dec 2011   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

Look for any services running that are causing errors in the application log:

1. Click Start Menu
2. Type eventvwr
3. Select Windows Logs
4. Select Application
5. Scroll down the Level column and find any Error levels
6. Check the Date and Time column for erros occurring near the times when you experienced issues
7. See what the problem was and google for a solution (copy and paste the first line of the general section into a google search)


Edit: Pay special attention to anything that has the string "svc" in it.
My System SpecsSystem Spec
08 Dec 2011   #7
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well I'm getting thousands among thousands of errors. The source is "Bonjour Service" and the Event ID is 100.

A few of them say this:

Task Scheduling Error: Continuously busy for more than a second

Task Scheduling Error: m->NextScheduledEvent 134016044



After a quick google, I believe this program is related to iTunes? I'm not sure if it is the source of the slowdown, but there are thousands of errors seconds apart from each other so that can't be good.

I guess I'll try reinstalling itunes, even though my version is up to date.
My System SpecsSystem Spec
08 Dec 2011   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

Try re-installing I-tunes as you said, and if that does not work:
1. Click Start Menu
2. Type Services into the Search programs and files box (do not hit enter)
3. Right click the Services (icon is two gears) option and click Run as administrator
4. Right click Bonjour
5. Click Properties
6. In the General tab, there is a box to the right of Startup Type:
7. Click on the box to get the drop down menu, and select Manual
8. Restart your computer.
My System SpecsSystem Spec
08 Dec 2011   #9
writhziden

Windows 7 Home Premium 64 Bit
 
 

To properly uninstall and re-install I-Tunes and all Apple components, follow Removing and Reinstalling iTunes, QuickTime, and other software components for Windows 7
My System SpecsSystem Spec
08 Dec 2011   #10
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks! I'll try these and post back with an update.
My System SpecsSystem Spec
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 Computer won't boot after waking from sleep mode




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