BlueScreen after virus removal/sys restore


  1. Starrgazer21
    Posts : 1
    windows 7 64 bit
       New #1

    BlueScreen after virus removal/sys restore


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 109
    BCP1: A3A039D8943674EA
    BCP2: B3B7465EE6B4AEA8
    BCP3: FFFFF80000BCB5CC
    BCP4: 0000000000000001
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\120711-20092-01.dmp
    C:\Users\Michelle\AppData\Local\Temp\WER-49109-0.sysdata.xml

    Thsi is the 4th time I've tried to post this before the computer crashed. I removed the System Fix virus, restored to an earlier date, and crashes have happened since then. Any suggestions?
    Last edited by z3r010; 07 Dec 2011 at 13:24. Reason: removed email
      My Computer
    Quote Quote

  3. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #2

    Hi.

    Follow these simple steps and upload here the crash\bsod files.

    https://www.sevenforums.com/crashes-d...tructions.html
    Last edited by panais; 07 Dec 2011 at 15:14.
      My Computer
    Quote Quote

 

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