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Windows 7: Windows 7 won't start


08 Dec 2011   #21

Windows 7 Home Premium
 
 


And this is the other thing


My System SpecsSystem Spec
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08 Dec 2011   #22

Windows 7 Home Premium x64
 
 

But, does Safe Mode (Press F8 and choose safe mode) does that work ?
My System SpecsSystem Spec
08 Dec 2011   #23

Windows 7 Home Premium
 
 

Safe mode starts to load but then gets to a point where it stops at classpnp.sys. Then after a while it goes to a black screen where I can see the mouse cursor.
Is there a way I can retrieve my personal info and programs to an external hard disk and then format the whole thing? Or is my hardware damaged? :s
My System SpecsSystem Spec
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08 Dec 2011   #24

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ElieJK90 View Post

This is what I have for the first thing you asked me to do!
do:
chkdsk/f c:
chkdsk/f d:

e (hidden recovery partition) and f (dvd) isn't important right now. let both command complete!! an do it again. no errors?
My System SpecsSystem Spec
08 Dec 2011   #25

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

do also:
sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=d:\windows
post results
My System SpecsSystem Spec
09 Dec 2011   #26

Windows 7 Home Premium
 
 

<-- c scan. The d scan stops at 40%. Yesterday I left it to complete.. It found errors and tried to fix them but apparently it failed.

<-- other thing you asked me to do.

How can I copy my files to an external disk? Using what commands?
My System SpecsSystem Spec
09 Dec 2011   #27

64-bit Windows 8.1 Pro
 
 

The easiest way to do it in your case is get a hold of a Linux CD, and boot into the live mode, then copy the files you need to your external drive ... Good Luck!
My System SpecsSystem Spec
09 Dec 2011   #28

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Code:
sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=d:\windows
you forgot some spaces!! please try again
My System SpecsSystem Spec
09 Dec 2011   #29

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote:
The d scan stops at 40%. Yesterday I left it to complete.. It found errors and tried to fix them but apparently it failed.
Let it finish and show me all errors. First the diskstructure must be fixed before copying files. Is it a long list of errors?
My System SpecsSystem Spec
09 Dec 2011   #30

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Do you have an usb external harddisk to save your data on? Your windows partition is 283 GB (or is it 203GB? screenshot is not very sharp). Use an external harddisk with lots of free space. Do you see the usb drive in command prompt?
diskpart
list vol
exit

is it listed? I assume its drive letter is G, is that correct? if so:
Code:
md  g:\backup_c
robocopy  d:\  g:\backup_c  /e  /b  /efsraw  /copyall  /dcopy:t  /r:2 /w:5 /xj /xd "System Volume Information"  /XF  pagefile.sys  hiberfil.sys
My System SpecsSystem Spec
Reply

 Windows 7 won't start




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