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Windows 7: BSOD playing black ops, nvlddmkm.sys

10 Dec 2011   #1
Jackal

WIN 7 HP 64bit
 
 
BSOD playing black ops, nvlddmkm.sys

Hi guys

finally got my new build going great
details;
Mobo: Asus Maximus Extreme IV
CPU: i7 2600k @ stock
GPU: Asus GTX590
SSD 240GB
16GB ram gskill

i get a BSOD when playing black ops (so far only black ops)

minidump is attached, any help will be much appreciated.


My System SpecsSystem Spec
10 Dec 2011   #2
Jackal

WIN 7 HP 64bit
 
 

attached here.
My System SpecsSystem Spec
10 Dec 2011   #3
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Jackal,
Your analysis indicates...

Quote:

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.


As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.


If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.


If playing with video driver versions hasn't helped, make sure the box is not overheating.


Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.


Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.


If so, it might be as simple as dust buildup and subsequently inadequate cooling.


I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
STOP 0x116: VIDEO_TDR_ERROR troubleshooting


ALSO...


You have Symantec which is a frequent cause of BSOD's.
I suggest you remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

http://us.norton.com/support/kb/web_...080710133834EN


Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
10 Dec 2011   #4
Jackal

WIN 7 HP 64bit
 
 

Thanks for the reply,

the pc is new, so no dust, ive checked the case, all cables are correct, nothing is loose, etc. 3 days old i build it... woulda thought it be more stable...


temps are stable, i monitor them i manually set the fan to 70% and leave it there temps never geet over 60-70degrees

will uninstall norton and see if that helps then try to replicate the bsod.
My System SpecsSystem Spec
10 Dec 2011   #5
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

OK.
Good luck!

My System SpecsSystem Spec
10 Dec 2011   #6
Jackal

WIN 7 HP 64bit
 
 

Quote   Quote: Originally Posted by JMH View Post
OK.
Good luck!

So i reinstalled drivers for my GPU and uninstalled Norton,

so far no bsod, but still too early to detect...

whats your thoughts on Bullguard? any compatibility issues like norton?



thanks for the help thus far
My System SpecsSystem Spec
10 Dec 2011   #7
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Am not at all familiar with Bullguard.

MSE is rarely involved in BSOD's that's why we recommend it for test purposes.

{Disclaimer. I do NOT use MSE}
My System SpecsSystem Spec
10 Dec 2011   #8
Jackal

WIN 7 HP 64bit
 
 

Quote   Quote: Originally Posted by JMH View Post
Am not at all familiar with Bullguard.

MSE is rarely involved in BSOD's that's why we recommend it for test purposes.

{Disclaimer. I do NOT use MSE}
ahk, i just dont understand why a program can cause video driver issues...

is there a link on how to read minidumps would be most helpful...

so far no bsod
My System SpecsSystem Spec
10 Dec 2011   #9
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Is this what you mean / need?

Crash and lockup debug 'How To' - Windows 7 Forums

Hopefully no more BSOD's there.
My System SpecsSystem Spec
10 Dec 2011   #10
Jackal

WIN 7 HP 64bit
 
 

Quote   Quote: Originally Posted by JMH View Post
Is this what you mean / need?

Crash and lockup debug 'How To' - Windows 7 Forums

Hopefully no more BSOD's there.
thanks for the link

no bsods so far, hopefully itll stay like this.
My System SpecsSystem Spec
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 BSOD playing black ops, nvlddmkm.sys




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