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Windows 7: BSOD after restoring factory image even in safe mode! help


11 Dec 2011   #1

Windows 7 64-bit
 
 
BSOD after restoring factory image even in safe mode! help

Hello, I have a HP G62-435DX notebook pc with AMD TURION II p540 dual core 64 bit processor running Windows 7 Home Premium and never had any problems with malware or viruses or blue screens until yesterday, and they wont stop! I factory restored 3 times and have been on the phone with useless HP support staff. I dont understand how after restoring the computer to factory settings it keeps bluescreening, I have zipped up a minidump but this is not all the errors, I have received about 4 different ones, including System_Service_Exception, Driver IRQL Not Less or Equal, errors that included win32k.sys problems, classpnp.sys problems, 18042prt.sys problems, etc. I have run combofix with no malware found, have always had malware bytes, Norton antivirus, and Spybot search & destroy running on my cpu. Now they are all removed but the damn BSODs wont stop interrupting me from finding out what is wrong here. I ran memtest 86 and a hard drive check, everything keeps saying NO ERRORS!!! please help me
here's a minidump Windows_NT6_BSOD_jcgriff2.zip

My System SpecsSystem Spec
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 BSOD after restoring factory image even in safe mode! help




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