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Windows 7: BSOD, Now computer has problems booting/operating

11 Dec 2011   #1
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD, Now computer has problems booting/operating

Jeez, I've been having a bunch of bad stuff happening to my Desktop PC. Basically I have had problems with my computer being slow/freezing on and off after waking up from sleep mode. If I booted from scratch, with no sleep mode, everything would be fine. Anyway, the problem has changed completely I think.

This morning I was booting my PC, it did its thing so I left the room for a bit, when I came back, I had a BSOD with something like KERNAL INPAGE ERROR or something like that. It said it was creating a mini-dump but it never finished, so I had to reboot. Upon rebooting, I log in to my desktop like normal, but I notice that I cannot type anything and everything is unresponsive and wont open. I've never had that happen before so after trying to boot a few more times, I booted in safe mode and restored to the most recent restore point, before installing iTunes, which I believe was the problem to my earlier slow speed after booting from sleep mode.

Anyway, I'm literally just waiting for the computer to start after the restore, so any help would be great... I'm really hoping I don't need a new hard drive, because I really dislike installing all my programs again etc, but if that's what I have to do, ok

After restoring, I can log on and everything is fine, but I want to find out what went wrong, so any help would be great. Thanks!


My System SpecsSystem Spec
.
11 Dec 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Hirokotzu View Post
Jeez, I've been having a bunch of bad stuff happening to my Desktop PC. Basically I have had problems with my computer being slow/freezing on and off after waking up from sleep mode. If I booted from scratch, with no sleep mode, everything would be fine. Anyway, the problem has changed completely I think.

This morning I was booting my PC, it did its thing so I left the room for a bit, when I came back, I had a BSOD with something like KERNAL INPAGE ERROR or something like that. It said it was creating a mini-dump but it never finished, so I had to reboot. Upon rebooting, I log in to my desktop like normal, but I notice that I cannot type anything and everything is unresponsive and wont open. I've never had that happen before so after trying to boot a few more times, I booted in safe mode and restored to the most recent restore point, before installing iTunes, which I believe was the problem to my earlier slow speed after booting from sleep mode.

Anyway, I'm literally just waiting for the computer to start after the restore, so any help would be great... I'm really hoping I don't need a new hard drive, because I really dislike installing all my programs again etc, but if that's what I have to do, ok

After restoring, I can log on and everything is fine, but I want to find out what went wrong, so any help would be great. Thanks!



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
11 Dec 2011   #3
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay, I was able to get the Kernel Dump the normal way through the BSOD Postings Instructions method. Here it is attached.
My System SpecsSystem Spec
.

11 Dec 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Hirokotzu View Post
Okay, I was able to get the Kernel Dump the normal way through the BSOD Postings Instructions method. Here it is attached.
Sorry but still no dmp files. There are several reasons why they may not be created. If you have no paging file, have one smaller than ram, or on another HD than the OS they wont be generated. Also if you have UAC turned off they may not.
My System SpecsSystem Spec
12 Dec 2011   #5
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Hirokotzu View Post
Okay, I was able to get the Kernel Dump the normal way through the BSOD Postings Instructions method. Here it is attached.
Sorry but still no dmp files. There are several reasons why they may not be created. If you have no paging file, have one smaller than ram, or on another HD than the OS they wont be generated. Also if you have UAC turned off they may not.
hmmm, they have been created before, but for some reason when I get this error they say the dmp file is being created, but it never finishes so I reboot.

Should I keep it on kernel memory dump, or mini dump?
My System SpecsSystem Spec
12 Dec 2011   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Hirokotzu View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Hirokotzu View Post
Okay, I was able to get the Kernel Dump the normal way through the BSOD Postings Instructions method. Here it is attached.
Sorry but still no dmp files. There are several reasons why they may not be created. If you have no paging file, have one smaller than ram, or on another HD than the OS they wont be generated. Also if you have UAC turned off they may not.
hmmm, they have been created before, but for some reason when I get this error they say the dmp file is being created, but it never finishes so I reboot.

Should I keep it on kernel memory dump, or mini dump?
have you looked in minidump? dont use the data collection app just find and upload the dmps.
My System SpecsSystem Spec
12 Dec 2011   #7
Hirokotzu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Hirokotzu View Post
Quote   Quote: Originally Posted by zigzag3143 View Post

Sorry but still no dmp files. There are several reasons why they may not be created. If you have no paging file, have one smaller than ram, or on another HD than the OS they wont be generated. Also if you have UAC turned off they may not.
hmmm, they have been created before, but for some reason when I get this error they say the dmp file is being created, but it never finishes so I reboot.

Should I keep it on kernel memory dump, or mini dump?
have you looked in minidump? dont use the data collection app just find and upload the dmps.
The minidump folder is empty, and I enabled mini dumps instead of Kernel Dump like you said. If I get another error I'll post here! Thanks.
My System SpecsSystem Spec
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 BSOD, Now computer has problems booting/operating




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