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Windows 7: BSOD 5-10 min after logging into windows (with info)

12 Dec 2011   #1
marcing

Windows 7 Ultimite x86
 
 
BSOD 5-10 min after logging into windows (with info)

Hi I built my computer about 1.5 years ago and I've never had a problem with it until yesterday. When I was playing a computer game my Windows 7 Ultimate x86 froze for 1 sec (during that 1 sec the display on screen turns all "glitchy"). Imminently after the Blue Screen pops up and I have typed out what the it says beblow. Now everytime I start up my computer and log into windows (my computer takes a little longer than usual to boot up now) the computer shuts off 5-10 minutes and shows the blue screen again.


Technical information:

*** STOP: 0x0000008E (0xC0000005, 0X84144487, 0xB20B875C, 0x00000000)

*** ataport,SYS - Address 84144487 base at 8413E000, DateStamp 4ce788e8



Stuff I have tried...
-Went into safe mode and it never shuts off.
-Checked to see if any drivers needed to be updated (all up to date)
-Removed unnecessary programs at start-up
-Did a virus scan.
-Attempted to do a BIOS update, (wasn't sure because I could find my version of the bios online) when I went to system info this is what is read next to the BIOS Version/Date .... American Megatrends Inc. 0605. 9/21/2009

I can add more information upon request. PLEASE HELP ME OUT!!


My System SpecsSystem Spec
.
12 Dec 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by marcing View Post
Hi I built about 1.5 years ago and I've never had a problem with it until yesterday. When I was playing a computer game my Windows 7 Ultimate x86 froze for 1 sec (during that 1 sec the display on screen turns all "glitchy"). Imminently after the Blue Screen pops up and this is what it says...


Technical information:

*** STOP: 0x0000008E (0xC0000005, 0X84144487, 0xB20B875C, 0x00000000)

*** ataport,SYS - Address 84144487 base at 8413E000, DateStamp 4ce788e8



Stuff I have tried...
-Went into safe mode and it never shuts off.
-Checked to see if any drivers needed to be updated (all up to date)
-Removed unnecessary programs at start-up
-Did a virus scan.
-Attempted to do a BIOS update, (wasn't sure because I could find my version of the bios online) when I went to system info this is what is read next to the BIOS Version/Date .... American Megatrends Inc. 0605. 9/21/2009

I can add more information upon request. PLEASE HELP ME OUT!!


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
12 Dec 2011   #3
marcing

Windows 7 Ultimite x86
 
 

i cannot find the minidump or sysdm files anywhere.
My System SpecsSystem Spec
.

12 Dec 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by marcing View Post
i cannot find the minidump or sysdm files anywhere.
Have you seached the entire HD for *.dmp?

There are several reasons for DMPs not being created. If you have no page file or one smaller than the amt of ram you have they wont.

If the page file is on another HD than the OS they wont be as well.
My System SpecsSystem Spec
12 Dec 2011   #5
marcing

Windows 7 Ultimite x86
 
 

file attached
My System SpecsSystem Spec
12 Dec 2011   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by marcing View Post
file attached
These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!



1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users
My System SpecsSystem Spec
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 BSOD 5-10 min after logging into windows (with info)




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