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Windows 7: CONSTANT blue screens of death

12 Dec 2011   #1

Windows 7 Home Premium 64bit
 
 
CONSTANT blue screens of death

Yes, I've read the BSOD posting instructions several times. However, I a) still do t understand how to create a zip full of the mythological dump info and b) and typing this on my phone as my computer is at this very moment on the 16th or so (I kid you not :/) BSOD of the evening. I have taken a photo of most of today's BSODs, but they are stuck on my phone for the time being. The error messages have ranged from none (basically a generic BSOD screen, no error given and the error code is just 000...), to an ntfs.sys one (a few times) and a system_service_exception one. When I switch on the computer, I currently get 'greeted' by the start windows normally or the startup repair thing. Lets go through start windows normally first:
1) it sits on the "Starting Windows" screen, flag never appears
2) flag appears, halfway through the 4 colours joining, BSOD.
3) gets to login screen and then instant BSOD, or, if I'm uber-lucky, it'll even go to the desktop... And then BSOD.

So, now the startup repair options:
1) it loads it, then while restoring to a restore point from a month ago, BSOD.
There are other occurecnces, but I can't remember offhand. Lets just say none of them have been any use, and it's been a long evening.
The computer is a 2010 HP Pavilion tower, I've had it less than 6 months (after an HP gold renew). I have un-tempted to shove any other hardware in it, so all the innards are as it was shipped, nothing more, nothing less. The HP recovery diagnostics give everything a clean bill of health, as has the HP diagnostic program that has run every once in a while since first using the computer. I managed to run the windows memory diagnostics somehow this evening and it stopped at around 26% saying it had found an error and that I should contact the system manufacturer. The one time chkdsk actually ran this evening it said the HDD was fine.
What I WANT to do is wiped the HDD and start afresh. However, I can't do that until I manage to buy the 2TB internal drive I need as there is a large amount of irreplacable data on this HDD and there's only so many blank DVDs and empty (much smaller) HDDs lying around. I am currently reinstalling windows 7 on a Frankenstein's monster that I spent the last hour compiling from 3 knackered computers sitting in my cupboard waiting to be servers (I'm doing this in the hope that I can transfer some data onto an old 200GB IDE HDD painfully transferring GB by GB over on a flash drive).
So, basically, I'm clearly screwed. I cannot lose the data on the tower's HDD, yet I can't even turn the d*mn thing on without it dying.

Again, sorry for the lack of BSOD visual info or any dump file, but I couldn't even load a Linux live cd - mint came up with file system absence issues and fedora kernel panicked after about 10 minutes.

I reseated the GPU, tuner card and moved the three sticks of RAM from slot 1,2 + 3 down to 2, 3 + 4. I am at my wits end and getting incredibly stressed and worked up about it all

I have been experiencing the BSODs for quite some time (well, fairly frequent BSODsover the past few months, worse over the week just passed, even worse over the weekend just gone, and now completely intollerable this week so far)

My System SpecsSystem Spec
.

12 Dec 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by biggles1000 View Post
Yes, I've read the BSOD posting instructions several times. However, I a) still do t understand how to create a zip full of the mythological dump info and b) and typing this on my phone as my computer is at this very moment on the 16th or so (I kid you not :/) BSOD of the evening. I have taken a photo of most of today's BSODs, but they are stuck on my phone for the time being. The error messages have ranged from none (basically a generic BSOD screen, no error given and the error code is just 000...), to an ntfs.sys one (a few times) and a system_service_exception one. When I switch on the computer, I currently get 'greeted' by the start windows normally or the startup repair thing. Lets go through start windows normally first:
1) it sits on the "Starting Windows" screen, flag never appears
2) flag appears, halfway through the 4 colours joining, BSOD.
3) gets to login screen and then instant BSOD, or, if I'm uber-lucky, it'll even go to the desktop... And then BSOD.

So, now the startup repair options:
1) it loads it, then while restoring to a restore point from a month ago, BSOD.
There are other occurecnces, but I can't remember offhand. Lets just say none of them have been any use, and it's been a long evening.
The computer is a 2010 HP Pavilion tower, I've had it less than 6 months (after an HP gold renew). I have un-tempted to shove any other hardware in it, so all the innards are as it was shipped, nothing more, nothing less. The HP recovery diagnostics give everything a clean bill of health, as has the HP diagnostic program that has run every once in a while since first using the computer. I managed to run the windows memory diagnostics somehow this evening and it stopped at around 26% saying it had found an error and that I should contact the system manufacturer. The one time chkdsk actually ran this evening it said the HDD was fine.
What I WANT to do is wiped the HDD and start afresh. However, I can't do that until I manage to buy the 2TB internal drive I need as there is a large amount of irreplacable data on this HDD and there's only so many blank DVDs and empty (much smaller) HDDs lying around. I am currently reinstalling windows 7 on a Frankenstein's monster that I spent the last hour compiling from 3 knackered computers sitting in my cupboard waiting to be servers (I'm doing this in the hope that I can transfer some data onto an old 200GB IDE HDD painfully transferring GB by GB over on a flash drive).
So, basically, I'm clearly screwed. I cannot lose the data on the tower's HDD, yet I can't even turn the d*mn thing on without it dying.

Again, sorry for the lack of BSOD visual info or any dump file, but I couldn't even load a Linux live cd - mint came up with file system absence issues and fedora kernel panicked after about 10 minutes.

I reseated the GPU, tuner card and moved the three sticks of RAM from slot 1,2 + 3 down to 2, 3 + 4. I am at my wits end and getting incredibly stressed and worked up about it all

I have been experiencing the BSODs for quite some time (well, fairly frequent BSODsover the past few months, worse over the week just passed, even worse over the weekend just gone, and now completely intollerable this week so far)

Can you boot into safe mode (F8)?

Do you have the win 7 dvd?
My System SpecsSystem Spec
12 Dec 2011   #3

Windows 7 Home Premium 64bit
 
 

Yeah, I have the HP diagnostic disc, the three HP recovery discs and my own Windows 7 install disc.
No, strangely safe mode is the one thing I haven't tried this time round I used it every time a BSOD had occurred and I went through the list of programs uninstalling everything I thought was unnecessary or causing instability, but haven't used safe mode in the past few days - just booted into safe mode and it's currently sitting happily on the desktop awaiting suggestions/instructions, hopefully it won't be going anywhere blue soon :/
My System SpecsSystem Spec
.


12 Dec 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by biggles1000 View Post
Yeah, I have the HP diagnostic disc, the three HP recovery discs and my own Windows 7 install disc.
No, strangely safe mode is the one thing I haven't tried this time round I used it every time a BSOD had occurred and I went through the list of programs uninstalling everything I thought was unnecessary or causing instability, but haven't used safe mode in the past few days - just booted into safe mode and it's currently sitting happily on the desktop awaiting suggestions/instructions, hopefully it won't be going anywhere blue soon :/

Ok chances are if it boots in safe mode its a driver.

Run these two tests to find out which.


These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!



1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users
My System SpecsSystem Spec
12 Dec 2011   #5

Windows 7 Home Premium 64bit
 
 

no sooner had i hoped that there wouldn't be a BSOD in safe mode, there was :/ No error name given, just:
***STOP: 0x0000007E (0xFFFFFFFFC0000005,0xFFFFF80002D722CB,0xFFFFF880023AF9E8,0xFFFFF880023AF240)

(does that stuff mean anything to anyone, or would the elusive crash dump be the info for humans? I've always wondered )

downloaded memtest and installed on flash drive (only PC I have that can connect to internet that has an optical drive is the world's slowest computer - literally takes three minutes to resume from hibernate; an ice age to start up/shut down, so having to use someone's netbook at the moment). So far no errors, but I do hope that something pops up so I at least know what the root cause is :/
My System SpecsSystem Spec
12 Dec 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by biggles1000 View Post
no sooner had i hoped that there wouldn't be a BSOD in safe mode, there was :/ No error name given, just:
***STOP: 0x0000007E (0xFFFFFFFFC0000005,0xFFFFF80002D722CB,0xFFFFF880023AF9E8,0xFFFFF880023AF240)

(does that stuff mean anything to anyone, or would the elusive crash dump be the info for humans? I've always wondered )

downloaded memtest and installed on flash drive (only PC I have that can connect to internet that has an optical drive is the world's slowest computer - literally takes three minutes to resume from hibernate; an ice age to start up/shut down, so having to use someone's netbook at the moment). So far no errors, but I do hope that something pops up so I at least know what the root cause is :/

They first parameter indicates a memory exception (probably a driver) when you are finished with memtest run verifier.
My System SpecsSystem Spec
12 Dec 2011   #7

Windows 7 Home Premium 64bit
 
 

ah

okay, went into safe mode (nothing had yet appeared in memtest) and ran verifier, following the steps. then booted into Windows (full Windows) and it still (touchwood) seems to be running (should it be??). Been uninstalling a lot of programs and HP tune-up has just started, so hopefully it'll clean stuff up. I've uninstalled things like TeamViewer and VirtualBox, but have left Soluto as it is helpf...

BSOD just occured
***STOP: 0x00000024 (0x00000000001904FB,0xFFFFF88003344EE8,0xFFFFF88003344740,0xFFFFF800036B43A2)
My System SpecsSystem Spec
12 Dec 2011   #8

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by biggles1000 View Post
ah

okay, went into safe mode (nothing had yet appeared in memtest) and ran verifier, following the steps. then booted into Windows (full Windows) and it still (touchwood) seems to be running (should it be??). Been uninstalling a lot of programs and HP tune-up has just started, so hopefully it'll clean stuff up. I've uninstalled things like TeamViewer and VirtualBox, but have left Soluto as it is helpf...

BSOD just occured
***STOP: 0x00000024 (0x00000000001904FB,0xFFFFF88003344EE8,0xFFFFF88003344740,0xFFFFF800036B43A2)
We need the DMP file
My System SpecsSystem Spec
13 Dec 2011   #9

Windows 7 Home Premium 64bit
 
 

Haven't managed to o fain the dump file yet :/
However... Is there any possibility that it could all be down to dodgy graphics card drivers? As I have taken out the card that came with it and put in an inferior older NVIDIA card and so far (touch wood), no BSODs this evening. I have uninstalled all the NVIDIA drivers that the proper driver installer installed and shall try to revert to the ancient drivers that windows update recommends, but could it be due to the graphics drivers? I hope that it isn't an issue with the card itself, as that's the best one I have by quite some way.
My System SpecsSystem Spec
13 Dec 2011   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by biggles1000 View Post
Haven't managed to o fain the dump file yet :/
However... Is there any possibility that it could all be down to dodgy graphics card drivers? As I have taken out the card that came with it and put in an inferior older NVIDIA card and so far (touch wood), no BSODs this evening. I have uninstalled all the NVIDIA drivers that the proper driver installer installed and shall try to revert to the ancient drivers that windows update recommends, but could it be due to the graphics drivers? I hope that it isn't an issue with the card itself, as that's the best one I have by quite some way.
Could be. Without data I cant be sure, but if the other card isnt crashing it is either the driver, card, power, or heat.
My System SpecsSystem Spec
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 CONSTANT blue screens of death





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