Blue Screen need to know if motherboard or cpu can be the cause


  1. Posts : 3
    windows 7 home premium 64 bit
       #1

    Blue Screen need to know if motherboard or cpu can be the cause


    Ive reinstalled windows after formatting hard drive, nothing else has been installed except drivers. Ive checked my memory ran chkdsk/f and deleted norton. Im pulling at straws atm tryingt o find out how to fix this. Computer is only a year old!

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF80002CAF9E1
    BCP3: FFFFF88002B0D788
    BCP4: FFFFF88002B0CFE0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: d1
    BCP1: FFFFF87F8EE2A612
    BCP2: 0000000000000002
    BCP3: 0000000000000008
    BCP4: FFFFF87F8EE2A612
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\121211-32421-01.dmp
    C:\Users\Tricia\AppData\Local\Temp\WER-46078-0.sysdata.xml
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    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 24
    BCP1: 00000000001904FB
    BCP2: FFFFF88006DCA418
    BCP3: FFFFF88006DC9C70
    BCP4: FFFFF880010C2665
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

    If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!



    1-Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.

    RAM - Test with Memtest86+



    2-Driver verifier

    I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    Driver Verifier - Enable and Disable


    Further Reading
    Using Driver Verifier to identify issues with Windows drivers for advanced users
      My Computer


 

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