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Windows 7: BSOD while playing certain games, (skyrim, eve online, LoL)

14 Dec 2011   #1
kjohnson239

windows 7 enterpirse 32 bit
 
 
BSOD while playing certain games, (skyrim, eve online, LoL)

OS: Windows 7 x64
Original OS: Windows 7 x64
OS Age: 1 month, did a fresh reformat
-Windows is OEM
-Computer hardware age is around 1 year

I have been experiencing kernel crashes at varying frequency, memtest86+ was run for a full day and no errors were detected, a graphics card burn in test was conducted and nothing appeared to be amiss, and a CPU stress test revealed no problems with the system.

The general common error code is as follows:
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA800BAF68C0, 0xFFFFFA800BAF6BA0, 0xFFFFF80002F8D8B0)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


My System SpecsSystem Spec
.

14 Dec 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Hi.

All the minidumps points to CRITICAL_OBJECT_TERMINATION (f4)

BSOD Index

Also is a good idea to download,install update and full scan with Malwarebytes.
My System SpecsSystem Spec
14 Dec 2011   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kjohnson239 View Post
OS: Windows 7 x64
Original OS: Windows 7 x64
OS Age: 1 month, did a fresh reformat
-Windows is OEM
-Computer hardware age is around 1 year

I have been experiencing kernel crashes at varying frequency, memtest86+ was run for a full day and no errors were detected, a graphics card burn in test was conducted and nothing appeared to be amiss, and a CPU stress test revealed no problems with the system.

The general common error code is as follows:
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0xF4 (0x3, 0xFFFFFA800BAF68C0, 0xFFFFFA800BAF6BA0, 0xFFFFF80002F8D8B0)
Error: CRITICAL_OBJECT_TERMINATION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

Related to wdcsam64.sys SCSI Architecture Model (SAM) driver from Western Digital Technologies. Yours from April 2008.


I would re-install with newest version available. If no newer is available you should re-install the driver in compatibility mode.
(right click the installer>properties>compatibility>choose OS)


How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
.


14 Dec 2011   #4
kjohnson239

windows 7 enterpirse 32 bit
 
 

Full scan with malware bytes revealed no issues or infected items.

Updated the drivers listed, as well as several others which were not listed. shortly after the update and restart there was another crash with seemingly the exact same error code.

included below are the updated dump files and perfmon report.

could this be a hardware issue which my tests did not pick up?
My System SpecsSystem Spec
14 Dec 2011   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kjohnson239 View Post
Full scan with malware bytes revealed no issues or infected items.

Updated the drivers listed, as well as several others which were not listed. shortly after the update and restart there was another crash with seemingly the exact same error code.

included below are the updated dump files and perfmon report.

could this be a hardware issue which my tests did not pick up?
there was an I/O error on the most recent crash. Can you run a chkdsk to verify your HD?


A- CHKDSK /R /F:
Quote:
Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.

Do this for each hard drive on your system.

When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

Then reboot and let the test run.

It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.

See "CHKDSK LogFile" below in order to check the results of the test.

B- Elevated Command Prompt:

Quote:
Go to Start and type in "cmd.exe" (without the quotes)

At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

C-CHKDSK LogFile:

Quote:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter

Expand the Windows logs heading, then select the Application log file entry.

Double click on the Source column header.

Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).

Copy/paste the results into your next post.
My System SpecsSystem Spec
14 Dec 2011   #6
kjohnson239

windows 7 enterpirse 32 bit
 
 

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 12/14/2011 2:59:20 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: LIBO
Description:


Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
206080 file records processed.

File verification completed.
127 large file records processed.

0 bad file records processed.

2 EA records processed.

60 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
274712 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
206080 file SDs/SIDs processed.

Cleaning up 1996 unused index entries from index $SII of file 0x9.
Cleaning up 1996 unused index entries from index $SDH of file 0x9.
Cleaning up 1996 unused security descriptors.
Security descriptor verification completed.
34317 data files processed.

CHKDSK is verifying Usn Journal...
34563288 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
206064 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
34634335 free clusters processed.

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

249954303 KB total disk space.
111015804 KB in 148044 files.
86156 KB in 34318 indexes.
0 KB in bad sectors.
314999 KB in use by the system.
65536 KB occupied by the log file.
138537344 KB available on disk.

4096 bytes in each allocation unit.
62488575 total allocation units on disk.
34634336 allocation units available on disk.

Internal Info:
00 25 03 00 65 c8 02 00 a7 44 05 00 00 00 00 00 .%..e....D......
24 01 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 $...<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-12-14T20:59:20.000000000Z" />
<EventRecordID>1851</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>LIBO</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
206080 file records processed.

File verification completed.
127 large file records processed.

0 bad file records processed.

2 EA records processed.

60 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
274712 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
206080 file SDs/SIDs processed.

Cleaning up 1996 unused index entries from index $SII of file 0x9.
Cleaning up 1996 unused index entries from index $SDH of file 0x9.
Cleaning up 1996 unused security descriptors.
Security descriptor verification completed.
34317 data files processed.

CHKDSK is verifying Usn Journal...
34563288 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
206064 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
34634335 free clusters processed.

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

249954303 KB total disk space.
111015804 KB in 148044 files.
86156 KB in 34318 indexes.
0 KB in bad sectors.
314999 KB in use by the system.
65536 KB occupied by the log file.
138537344 KB available on disk.

4096 bytes in each allocation unit.
62488575 total allocation units on disk.
34634336 allocation units available on disk.

Internal Info:
00 25 03 00 65 c8 02 00 a7 44 05 00 00 00 00 00 .%..e....D......
24 01 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 $...&lt;...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
My System SpecsSystem Spec
14 Dec 2011   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Found and fixed errors.
My System SpecsSystem Spec
14 Dec 2011   #8
kjohnson239

windows 7 enterpirse 32 bit
 
 

in that case thanks for the recommendations and instructions, i will mark the thread as solved.
My System SpecsSystem Spec
14 Dec 2011   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kjohnson239 View Post
in that case thanks for the recommendations and instructions, i will mark the thread as solved.

Good luck

Ken
My System SpecsSystem Spec
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 BSOD while playing certain games, (skyrim, eve online, LoL)




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