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Windows 7: BSOD error 1000007e 2057

14 Dec 2011   #1
961

Windows 7 Professional 32 bit
 
 
BSOD error 1000007e 2057

Occasional BSOD or system freezes for 20-30 seconds, always so far as I remember while using Mozilla (Did upgrade to 8 but have gone back to 7.01)

Recent upgrade to new version of Robotform

Windows patched up to date. Kaspersky 2012

Windows 7 Professional x86 Dell OEM 10/09 not reinstalled.

Problem 1st arose about one month ago. Happens probably once a day

My System SpecsSystem Spec
.

14 Dec 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi.

Update software\driver for Arcsoft(R) ASPI Shell (CD/DVD program)

Video Editing Software, Photo Editing Software, 3D Blu-ray Playback Software by ArcSoft


Update software\driver for WinPcap by CACE Technologies

WinPcap Commercial and Community Support

Remove kaspersky from your system for testing purposes.

Download,install and use Microsoft Security Essentials with windows firewall enable.


Download and install the new version of Driver Sweeper.


Download the most recent software\driver for your ati AMD Graphics Drivers & Software

Uninstall ati software\driver,restart in safe mode,run driver sweeper,choose only AMD-Display and clean,restart in normal mode.


Install the new ati software\driver,restart.

Update DirectX.


Read carefully the instructions and run NVIDIA/AMD Video Card - Test with OCCT post here the results.
My System SpecsSystem Spec
15 Dec 2011   #3
961

Windows 7 Professional 32 bit
 
 

I've followed those, however the OCCT test has moved on to version 4 and I seem to have trouble finding the instructions for that

However, I've run each test and I can clearly see from the screen that the graphics display struggles and freezes in test 4, the other tests appearing to run fine (I ran the first one for 30 minutes and everything seemed stable)

I haven't tried to interpret the results but perhaps you'd have a look and advise or alternatively tell me if I haven't managed to capture what is needed

Many thanks
My System SpecsSystem Spec
.


15 Dec 2011   #4

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by 961 View Post
I've followed those, however the OCCT test has moved on to version 4 and I seem to have trouble finding the instructions for that

However, I've run each test and I can clearly see from the screen that the graphics display struggles and freezes in test 4, the other tests appearing to run fine (I ran the first one for 30 minutes and everything seemed stable)

I haven't tried to interpret the results but perhaps you'd have a look and advise or alternatively tell me if I haven't managed to capture what is needed

Many thanks
Do the freezes occur only in Firefox? If so try to disable the "Hardware Acceleration" feature of Firefox
Your graphics card may need to be replaced, it should not be freezing in the test unless something is going wrong at the hardware level.
My System SpecsSystem Spec
15 Dec 2011   #5
961

Windows 7 Professional 32 bit
 
 

I'm thinking it's the graphics card coming to the end of its natural. Once the test got up to 70fps it only took 3 or 4 minutes before it began to stutter and then freeze altogether, although the BSOD stayed away

For the time being I've disabled it via the BIOS and I'll run with the integrated graphics on the mobo for a day or so and see if the problem has gone

Many thanks in the meanwhile
My System SpecsSystem Spec
16 Dec 2011   #6
961

Windows 7 Professional 32 bit
 
 

Now removed graphics card and reverted to using integrated graphics on mobo

No further problems

Shame sapphire card little more than 2 years old, but there you go

Many thanks for help
My System SpecsSystem Spec
Reply

 BSOD error 1000007e 2057




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