BSoD playing Star Wars the Old republic


  1. Posts : 6
    Windows 7 64 Home Premium
       #1

    BSoD playing Star Wars the Old republic


    Recently I have been invited into the Early access of The Old republic MMO by Bioware and Previously 2 Beta weekends My problems began in November while playing the game I would encounter some BSoD's .. now in November I had an Idea of what the issue was , I had puchased an 850W PSU and during the install I noticed a somewhat broken connector (all pins still there but the housing was not complete) but everything worked so I went ahead and used it

    yesterday I began playing the Early game access, well the problems returned and so did my previous 500W but the issue continued, at this point I began research into what was causing it .. downloaded BlueScreenView. upon using the program I proceeded to update my video and sound drivers ... once that was complete I once again experienced a BSoD. the Good news is it didn't point to my video or sound cards ... bad news is the apparent underlying cause is ntoskrnl.exe+7cc40 which I have no Idea how to fix .... the .dmp files in the zip go way back into June (and looking at them Ive had issues with this file multiple times).... as far as I can tell it only happens under sever graphic use (but I cant remember back to June)

    any help that you can give would be appreciated

    and if you need anything else please let me know



    - x86 (32-bit) or x64 - 64 Bit

    - the original installed OS on the system - for all intents and purposes - yes ... I format before I install windows every time

    - an OEM or full retail version - Full retail


    - What is the age of system (hardware) - between 6(I think) and a year and 1/2)

    - What is the age of OS installation - 9 months

    edit: removed the .zip file added the system health HTML rezipped then readded
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Best advice that I've seen about this error (from here: https://www.sevenforums.com/crashes-d...tml#post356791 )
    What you're looking for will be in one of the following categories:

    a) BIOS bug
    b) a driver whose activity is causing the target processor to lock up
    c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)
    Check the drivers
    Check the inside of the case (temperature, voltage, dust, etc).
    Run Furmark, and Prime95 below.


    Prime95 Setup:
    - extract the contents of the zip file to a location of your choice
    - double click on the executable file
    - select "Just stress testing"
    - select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
    - "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
    The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
    Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
    The Test selection box and the stress.txt file describes what components that the program stresses.
      My Computer


  3. Posts : 6
    Windows 7 64 Home Premium
    Thread Starter
       #3

    ok I found the tutorial and am currently running the test and posting from my laptop

    Ran for approx 10 min Temp capped out at 79C at a 5-9 FPS (extreme turned on)

    theres my Prime95 stats

    [Dec 14 20:50] Worker starting
    [Dec 14 20:50] Setting affinity to run worker on logical CPU #2
    [Dec 14 20:50] Beginning a continuous self-test to check your computer.
    [Dec 14 20:50] Please read stress.txt. Choose Test/Stop to end this test.
    [Dec 14 20:50] Test 1, 7800 Lucas-Lehmer iterations of M9961473 using AMD K8 type-2 FFT length 512K, Pass1=512, Pass2=1K.
    [Dec 14 20:52] Test 2, 7800 Lucas-Lehmer iterations of M9961471 using AMD K8 type-3 FFT length 512K, Pass1=512, Pass2=1K.
    [Dec 14 20:54] Test 3, 7800 Lucas-Lehmer iterations of M9837183 using AMD K8 type-2 FFT length 512K, Pass1=512, Pass2=1K.
    [Dec 14 20:55] FATAL ERROR: Rounding was 0.5, expected less than 0.4
    [Dec 14 20:55] Hardware failure detected, consult stress.txt file.
    [Dec 14 20:55] Torture Test completed 2 tests in 5 minutes - 1 errors, 0 warnings.
    [Dec 14 20:55] Worker stopped.

    Also I went ahead and let it run and roughly 11 hrs in I BSoS'd again

    cause was the same file just a different extension Ntoskrnl.exe+ d48c9

    Im hesitant to update my BIOS because Ive never done it before
    but i looks like that is my logical next step since there is obviously an issue relating to the CPU

    on a side note it only happens with this game and started in November (when I changed out that PSU) ... I had no occurences of this in October when I tested the game then
    Last edited by Wraith235; 15 Dec 2011 at 10:57.
      My Computer


  4. Posts : 6
    Windows 7 64 Home Premium
    Thread Starter
       #4

    and then there was Fire

    so I started prepping to flash my BIOS ... enabeling certain USB Items in in the Integrated Peripherials ... save and exited ... and then ... no Display ...

    Called up Gigabyte and ended up having to pop my Cmos Battery to reset the BIOS

    then ... I get Windows startup repair ... this has been running for rougly 30min so far

    Edit - good news is it didnt hang for days

    Edit 2 ... updated Bios from F1 to F6 .... once I get everything reset I'll run the stress tests
    Last edited by Wraith235; 15 Dec 2011 at 13:45.
      My Computer


  5. Posts : 6
    Windows 7 64 Home Premium
    Thread Starter
       #5

    ok ... runing Prime 95 and am closing in on the 6 hour mark of the test with no issues that I can see ... in your opinion ... assuming the next 10 min pass uneventfully based on what I have seen in the last Couple days ... combined with the crash reports ... would you recommend that I continue to run it for the next 18 hrs and push for the full 24 ? or call it good with the 6

    Grabed Speedfan while doing this ... not sure what everything means
    the entries I have are
    Temp 1
    Temp 2
    Temp 3
    HD1
    GPU
    Core

    any insight to what each means ... just figure if Im gonna run this I may as well moniter it as well

    also grabbed Core Temp and am showing temps of mid 50C's on the 2 cores
    Last edited by Wraith235; 15 Dec 2011 at 22:07.
      My Computer


  6. Posts : 6
    Windows 7 64 Home Premium
    Thread Starter
       #6

    ok Ran a BIOS update and then Prime 95 for roughly 26 hrs

    Worker 1 - 695 tests - 0 warnings - 0 Errors
    Worker 2 - 699 tests - 0 warnings - 0 errors
      My Computer


  7. Posts : 1,360
    win7 ultimate / virtual box
       #7

    Wraith235 said:
    ok Ran a BIOS update and then Prime 95 for roughly 26 hrs

    Worker 1 - 695 tests - 0 warnings - 0 Errors
    Worker 2 - 699 tests - 0 warnings - 0 errors
    Looks like the Bios update fixed it
      My Computer


  8. Posts : 6
    Windows 7 64 Home Premium
    Thread Starter
       #8

    ickymay said:
    Wraith235 said:
    ok Ran a BIOS update and then Prime 95 for roughly 26 hrs

    Worker 1 - 695 tests - 0 warnings - 0 Errors
    Worker 2 - 699 tests - 0 warnings - 0 errors
    Looks like the Bios update fixed it
    Im hoping so ... not gonna Mar this as solved till tomorrow ... I'm taing some time to relax before I jump bac into the game just cause the last thing I want to happe is to have the illusion that its fixed and then more problems .. if that were to happen tonight Id prolly want to put a stic of dynamite into my PC ... light the fuse and giggle
      My Computer


 

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