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Windows 7: Freeze & BSOD on startup

15 Dec 2011   #1
redfox2020

Windows 7 Premium x64 / 6.1.7601 Service Pack 1 Build 7601
 
 
Freeze & BSOD on startup

(sorry for bad thread title!)

Hi,

I had random BSOD's and restarts more importantly, but managed to fix by reinstalling Windows and everything seemed to be going fine, but now instead I am getting Freezes and the entire computer locks up and I have to push the reset button.

I have this problem only when first starting up computer, I have to keep resetting it 2/3 times then it's fine until the next time I turn it on!

This time around I have got a minidump file along with my health report and BSOD report thing. Thank you in advance.


My System SpecsSystem Spec
.
15 Dec 2011   #2
redfox2020

Windows 7 Premium x64 / 6.1.7601 Service Pack 1 Build 7601
 
 

I had another BSOD, and freezes, managed to get another Minidump file though.

Any help would be great
My System SpecsSystem Spec
16 Dec 2011   #3
redfox2020

Windows 7 Premium x64 / 6.1.7601 Service Pack 1 Build 7601
 
 

Any advice? :-)
My System SpecsSystem Spec
.

16 Dec 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by redfox2020 View Post
(sorry for bad thread title!)

Hi,

I had random BSOD's and restarts more importantly, but managed to fix by reinstalling Windows and everything seemed to be going fine, but now instead I am getting Freezes and the entire computer locks up and I have to push the reset button.

I have this problem only when first starting up computer, I have to keep resetting it 2/3 times then it's fine until the next time I turn it on!

This time around I have got a minidump file along with my health report and BSOD report thing. Thank you in advance.


One of two related to memory management, the other USBPORT.SYS


I would first run these two tests and then address the USBPORT problem.



These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!



1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users
My System SpecsSystem Spec
16 Dec 2011   #5
redfox2020

Windows 7 Premium x64 / 6.1.7601 Service Pack 1 Build 7601
 
 

Cheers will try the 2nd one later, I did a memtest (the windows 7 in built one) yesterday night.

Thanks!
My System SpecsSystem Spec
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 Freeze & BSOD on startup




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