Blue Screen - probably because of ZTE USB modem


  1. guirgis
    Posts : 4
    Windows 7 Professional 64 bit
       New #1

    Blue Screen - probably because of ZTE USB modem


    Hello All,
    Almost everyday, i get a blue screen, as it happens while i'm using ZTE USB modem, i suspect that there is something wrong with it on Windows, as i don't experience this problem on Ubuntu.

    I got the following information from the alert that appears after restarting:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 3073
    ...................................

    I collected the dump/report as illustrated, and attached it.

    Appreciate your advice, thanks in advance!
      My Computer
    Quote Quote

  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    guirgis said:
    Hello All,
    Almost everyday, i get a blue screen, as it happens while i'm using ZTE USB modem, i suspect that there is something wrong with it on Windows, as i don't experience this problem on Ubuntu.

    I got the following information from the alert that appears after restarting:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 3073
    ...................................

    I collected the dump/report as illustrated, and attached it.

    Appreciate your advice, thanks in advance!
    Not something wrong with windows, but you are correct. There is something wrong with the driver from them. Yours is from before win 7 was relased so if course they cant "talk" together. I would update the driver to the newest version.


    Other old drivers
    Code:
    ZTEusbmdm6k.sys    1/4/2009 4:30:07 AM        fffff880`059d9000    fffff880`059fdc80    0x00024c80    0x4960819f                        
ZTEusbser6k.sys    1/4/2009 4:30:07 AM        fffff880`0598f000    fffff880`059b3c80    0x00024c80    0x4960819f                        
ZTEusbnmea.sys    1/11/2009 8:13:11 PM        fffff880`059b4000    fffff880`059d8d00    0x00024d00    0x496a9927                        
ISODrv64.sys    2/10/2009 4:22:18 AM        fffff880`01436000    fffff880`01454000    0x0001e000    0x4991474a                        
Rt64win7.sys    2/26/2009 4:04:13 AM        fffff880`05d47000    fffff880`05d79000    0x00032000    0x49a65b0d                        
btwl2cap.sys    4/3/2009 7:28:45 PM        fffff880`05950000    fffff880`0595c000    0x0000c000    0x49d6a9bd
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
      My Computer
    Quote Quote

  4. guirgis
    Posts : 4
    Windows 7 Professional 64 bit
    Thread Starter
       New #3

    Not something wrong with windows, but you are correct. There is something wrong with the driver from them. Yours is from before win 7 was relased so if course they cant "talk" together. I would update the driver to the newest version.


    Other old drivers
    Code:
    ZTEusbmdm6k.sys    1/4/2009 4:30:07 AM        fffff880`059d9000    fffff880`059fdc80    0x00024c80    0x4960819f                        
ZTEusbser6k.sys    1/4/2009 4:30:07 AM        fffff880`0598f000    fffff880`059b3c80    0x00024c80    0x4960819f                        
ZTEusbnmea.sys    1/11/2009 8:13:11 PM        fffff880`059b4000    fffff880`059d8d00    0x00024d00    0x496a9927                        
ISODrv64.sys    2/10/2009 4:22:18 AM        fffff880`01436000    fffff880`01454000    0x0001e000    0x4991474a                        
Rt64win7.sys    2/26/2009 4:04:13 AM        fffff880`05d47000    fffff880`05d79000    0x00032000    0x49a65b0d                        
btwl2cap.sys    4/3/2009 7:28:45 PM        fffff880`05950000    fffff880`0595c000    0x0000c000    0x49d6a9bd
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
    Thanks very much for your comprehensive reply, i updated the driver, hopefully, i won't get that blue screen anymore.
    Thanks again!
      My Computer
    Quote Quote

  6. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #4

    guirgis said:
    Not something wrong with windows, but you are correct. There is something wrong with the driver from them. Yours is from before win 7 was relased so if course they cant "talk" together. I would update the driver to the newest version.


    Other old drivers
    Code:
    ZTEusbmdm6k.sys    1/4/2009 4:30:07 AM        fffff880`059d9000    fffff880`059fdc80    0x00024c80    0x4960819f                        
ZTEusbser6k.sys    1/4/2009 4:30:07 AM        fffff880`0598f000    fffff880`059b3c80    0x00024c80    0x4960819f                        
ZTEusbnmea.sys    1/11/2009 8:13:11 PM        fffff880`059b4000    fffff880`059d8d00    0x00024d00    0x496a9927                        
ISODrv64.sys    2/10/2009 4:22:18 AM        fffff880`01436000    fffff880`01454000    0x0001e000    0x4991474a                        
Rt64win7.sys    2/26/2009 4:04:13 AM        fffff880`05d47000    fffff880`05d79000    0x00032000    0x49a65b0d                        
btwl2cap.sys    4/3/2009 7:28:45 PM        fffff880`05950000    fffff880`0595c000    0x0000c000    0x49d6a9bd
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
    Thanks very much for your comprehensive reply, i updated the driver, hopefully, i won't get that blue screen anymore.
    Thanks again!
    My pleasure and good luck
      My Computer
    Quote Quote

 

  Related Discussions
Hi I have a desktop with motherboard G41, 8GB RAM, 1TB HD, Nvidia Geforce 4GB graphics card, and Agere dial up modem. When dial up modem is installed along with the Nvidia Geforece graphics card at the same time, Windows 7 64 bit won't go past welcome screen, but will load without a problem in...
While using my laptop, usually when trying to open some "windows" application such as task manager, wireless networks, documents, media player, windows updater etc. my laptop freezes or doesn't allow me to click on anything except the minus button on all my windows and the start button. I'll try to...
Please help - how to get rid of the Blue Screen Core Dump Problem . Once before it was due to Modem driver issue. This time I am not able to figure it out. Modem is OFF THE DRIVERS list. Thanks in Advance... System Spec Windows 7 64 bit Original installed OS, OEM. Lenovo Laptop...
Well i had my computer on all day since i woke up @ 8 in the morning gaming and what not. It had finally crashed on me while i was playing dirt 2 a couple of mins ago. I had fixed all my previouse blue screen problems by not using any AMD OverDrive Settings for my Radeon HD 4850. My specs...
Hello All, Almost everyday, i get a blue screen, as it happens while i'm using ZTE USB modem, i suspect that there is something wrong with it on Windows, as i don't experience this problem on Ubuntu. I got the following information from the alert that appears after restarting: Problem...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 02:02.
Find Us