Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Problem since reload of Windows 7

16 Dec 2011   #1
chris02

win 7 64bit
 
 
BSOD Problem since reload of Windows 7

Hi all,

Regular problems with BSOD, I have updated all the non Microsoft drivers, checked the connections in the tower but still have problems.

Any help greatly appracited. Zipped folder attached with the relevant data.

PC Details:
Mesh PC 4 years old
windows version: Windows 7 Service Pack 1, 6.1, build: 7601 (Full Retail purchased 2011)
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4293451776 total
VM: 2147352576, free: 1929056256

Crash Dump Details:
On Fri 16/12/2011 10:27:09 GMT your computer crashed
crash dump file: C:\Windows\Minidump\121611-31637-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0xA (0x190, 0x2, 0x0, 0xFFFFF80002CD241B)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

Any help greatly appreciated.
C


My System SpecsSystem Spec
.
16 Dec 2011   #2
Dave Atkin

Windows 7 Ultimate x64
 
 

Hello,

Have a read of this old thread. There are lots of suggestions that may fix the problem:
http://www.sevenforums.com/crashes-d...-exe-bsod.html


Let us know if any of those solutions work.


Dave
My System SpecsSystem Spec
16 Dec 2011   #3
Tews

64-bit Windows 8.1 Pro
 
 

Your .dmp file is blaming ntkrnlmp.exe as the reason for your crash... This is a core windows file, so we know this is not the reason for your crashes. We will need to run Driver Verifer to stress the drivers and locate the reason why your system is crashing ... Let driver verifier run overnight... we want it to stress the drivers into causing a BSOD.. once it has crashed, upload the new .dmp files for analysis ...


Enable Driver Verifier


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {190, 2, 0, fffff80002ad341b}

Probably caused by : ntkrnlmp.exe ( nt!KiSearchForNewThread+26b )

Followup: MachineOwner
---------
The following drivers are out of date and need to be updated...

Code:
fffff880`01161000 fffff880`0116c000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
fffff880`0508e000 fffff880`05096000   ASACPI   ASACPI.sys   Sun Mar 27 22:30:36 2005 (42476C4C)
fffff880`05c75000 fffff880`05d23000   ctac32k  ctac32k.sys  Wed Jul 02 04:38:22 2008 (486B3E7E)
fffff880`05d73000 fffff880`05d9e000   dump_nvstor dump_nvstor.sys Fri Mar 19 16:45:11 2010 (4BA3E257)
fffff880`04a67000 fffff880`04a74000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff880`07b34000 fffff880`07b3d000   UltraMonUtility UltraMonUtility.sys Thu Nov 13 20:10:30 2008 (491CD006)
Driver reference tables
My System SpecsSystem Spec
.

16 Dec 2011   #4
chris02

win 7 64bit
 
 

Dave, checked that thread before posting, checked drives there fine.

Tews, Setup verifier as per link, now the PC wont load windows at all, I get a blue screen from which the only bit I can read before it crashes out is something to do with pdiport.sys.

Any ideas?
My System SpecsSystem Spec
16 Dec 2011   #5
Dave Atkin

Windows 7 Ultimate x64
 
 

Can you boot into Last Known Good Configuration?

If not can you boot to Safe mode?


Dave
My System SpecsSystem Spec
16 Dec 2011   #6
chris02

win 7 64bit
 
 

Afraid not the only option I now get are - carry out windows repair or load windows.

Windows repair cannot find anything and if I load windows It goes back back to blue screen again for around 2 seconds then restarts again.
My System SpecsSystem Spec
16 Dec 2011   #7
Dave Atkin

Windows 7 Ultimate x64
 
 

Restart the PC and press F8 before windows loads. This should give you the Safe Mode and Last Known Good Configuration options.
My System SpecsSystem Spec
16 Dec 2011   #8
chris02

win 7 64bit
 
 

Managed to load in safe mode and also managed to get the last dump file, will this help?
My System SpecsSystem Spec
16 Dec 2011   #9
chris02

win 7 64bit
 
 

Also checked if I could do a system restore, afraid windows is telling me there are no restore points.

Have to collect the boy from schools for out for bout the next 2 hours but any help greatly appreciated.
My System SpecsSystem Spec
16 Dec 2011   #10
Dave Atkin

Windows 7 Ultimate x64
 
 

Whilst in windows click start and then run. type in 'cmd' and press enter.

In the Command Promp type 'sfc /scannow'. This will scan your system files and repair them if possible.

If this fails I personally would just backup the computers data and then run a repair install on Windows using the installation media.



Dave
My System SpecsSystem Spec
Reply

 BSOD Problem since reload of Windows 7




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Chrome will not reload in a Windows session
Chrome will not load from taskbar, icon on desktop, Start All Programs icon, or executable in windows Explorer Program Files (X86). I can open it once or twice, but then must restart Windows to use Chrome again. I use Win 7 64-bit in dual core desktop. I use Avira AV and Comodo firewall. I use...
Browsers & Mail
BCCode:50 Problem is happening even on fresh reload of windows.
I'm having this error a lot recently. Seems like it happens everyday now. I'll attach another file that i kept aside after doing a fresh reload of windows to see if I could just wipe the drive and have a fresh set of system files. Well no it's still a piece of shit. So I'm hoping maybe someone...
BSOD Help and Support
How do I reload Windows 7 with what I have to work with?
So I just got my computer to a point where I have regained control of it, and would now like to do a clean install of Windows 7 (64 bit Home Premium). Here's my issue: 1.) I have a Windows Vista CD Key, and a Windows 7 Upgrade Option CD Key 2.) I DO NOT have a Windows Vista Install CD,...
Installation & Setup
Reload Windows 7 with upgrade CD
Windows 7 forum, My wife's Dell M1330 was updated from Vista to Windows 7 several years ago and now the hard disk is corrupted. Can I use the upgrade CD to reload Windows 7? jerryd
General Discussion
Windows 7 Does not reload after hibernation/sleep
This happens very frequently. It happens on and off. I am running Windows 7 professional on Dell Inspiron E1505 and when my computer goes into hibernation ( it doesn't matter if it's on battery or plugged in), sometimes I can reload the computer physically. Sometimes or most times, it shows a black...
Performance & Maintenance
Dynamic to Basic & reload Windows
I think I know the answer before I ask, but here goes anyway. I have an HP dv6-2043 Laptop with Windows 7 installed (don't have Win7 cd). I really want to load Linux on a partition, but the partitions are now a dynamic disk and Linux doesn't see the partition I made for it. I can't even use Acronis...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 12:53.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App