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Windows 7: BSOD while playing games.

17 Dec 2011   #1
AlexRussel

Windows 7 Ultimate x86
 
 
BSOD while playing games.

Fresh install of Windows 7 (installed it yesterday).

This is the info that I received after I restarted my computer before I got BSOD'd:
Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	1033

Additional information about the problem:
  BCCode:	116
  BCP1:	84900510
  BCP2:	8DD3E310
  BCP3:	00000000
  BCP4:	00000002
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\121711-24875-01.dmp
  C:\Users\Sh3ph3rd\AppData\Local\Temp\WER-53500-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
This is the BSOD error:
Code:
*** STOP: 0x00000116(0x84900510, 0x8DD3E310, 0x00000000, 0x00000002)
*** atikmpag.sys - Address 8DD3E310 base at 8DD38000, DateStamp 4e68f2c5.
Cause I've seen atikmpag.sys, the first thing that came up in my mind at that moment was that my video card driver is the problem.

I attached my BSOD report.


Attachment 188672


My System SpecsSystem Spec
.

17 Dec 2011   #2
AlexRussel

Windows 7 Ultimate x86
 
 

So, could someone help me? :S
My System SpecsSystem Spec
17 Dec 2011   #3
yowanvista

Windows 8.1 Pro x64
 
 

TDR116 is often caused by a badly installed driver, a defective graphics card or bad RAM

Test these components,
RAM - Test with Memtest86+
NVIDIA/AMD Video Card - Test with OCCT

You have an old driver, Sensaura WDM 3D Audio Driver(Probably an old sound card) that isn't even compatible with Windows 7, its driver dates back to 2004. Please remove this device from your system as such drivers may cause problematic situations.

Remove Avast for troubleshooting purposes

Post back with the test results.
Code:
ALCXSENS.SYS        0x8ea83000    0x8eae4c00    0x00061c00    0x403a423d    23/02/2004 22:11:09                
ALCXWDM.SYS        0x8e970000    0x8ea06a00    0x00096a00    0x40e3b3db    01/07/2004 10:48:59
My System SpecsSystem Spec
.


17 Dec 2011   #4
AlexRussel

Windows 7 Ultimate x86
 
 

I can't test GPU: MEMTEST, because my graphic card doesn't support CUDA, it's a Sapphire HD 2600 PRO 512 MB, BUS 128, AGP.

For how long should I test the RAMs?

And yeah, i've been having weird problems with sound, loosing it randomly, if I'll search for a latest sound driver, I'll find one?

Thank you, Yowanvista.
My System SpecsSystem Spec
17 Dec 2011   #5
AlexRussel

Windows 7 Ultimate x86
 
 

EDIT: I ran it for 1 hour, but I can't put the screenshots, because after the program completed the test, it said is not responding, so it didn't created the screenshots.
All I have to say, is that i had 0 errors, no artifacts, so I guess the video card is fine.
The temperatures were at 58 min. / 62 max.



This is the GPU: OCCT test, running for 7 minutes only. (Test Complete without errors)
Should I run it for 1 hour as you said?
Thank you, Yow.

Attachment 188689
Attachment 188690
Attachment 188691
Attachment 188692
Attachment 188693
My System SpecsSystem Spec
17 Dec 2011   #6
AlexRussel

Windows 7 Ultimate x86
 
 

This is the BSOD I am getting b4 I uninstalled Avast and the Audio Driver and I started Ice Age 2, after 1 min screen froze after some seconds the BSOD came up.
Should I next uninstall the video card driver and install a old one?
Tonight i am gonna start the RAM test.

Attachment 188714
My System SpecsSystem Spec
17 Dec 2011   #7
AlexRussel

Windows 7 Ultimate x86
 
 

So?
My System SpecsSystem Spec
17 Dec 2011   #8
AlexRussel

Windows 7 Ultimate x86
 
 

Bump, I really need to get ride of this annoying problem, Yowan when you are back please reply what should I do next, thank you, also sorry for spam.
My System SpecsSystem Spec
17 Dec 2011   #9
yowanvista

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by AlexRussel View Post
This is the BSOD I am getting b4 I uninstalled Avast and the Audio Driver and I started Ice Age 2, after 1 min screen froze after some seconds the BSOD came up.
Should I next uninstall the video card driver and install a old one?
Tonight i am gonna start the RAM test.

Attachment 188714
Since the latest version seems to be causing issue I'd recommend using an older one.
Quote:
And yeah, i've been having weird problems with sound, loosing it randomly, if I'll search for a latest sound driver, I'll find one?
No you won't find any new driver for such an obsolete sound card. Remove it from your system and see if it fixes your issue.

What were the results of the RAM test?
My System SpecsSystem Spec
17 Dec 2011   #10
AlexRussel

Windows 7 Ultimate x86
 
 

Are the GPU: OCCT temperatures good after running it for 1 hour?
P.S: I had no errors or artifacts.

I haven't tested the RAM yet, I'll post when.
Also my sound card is onboard, so I just removed the driver, now I have no sound.
My System SpecsSystem Spec
Reply

 BSOD while playing games.




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