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Windows 7: Very frequent blue screen with driver IRQL not less or equal errors


17 Dec 2011   #1

Windows 7 Home Premium 64 bit
 
 
Very frequent blue screen with driver IRQL not less or equal errors

Hi,
My Windows is Window 7 64 bit that came pre-installed.
I purchased this computer about 2 weeks ago November 2011 and I have never re-installed the OS.
I have gotten this particular blue screen error ever since I started installing initial applications into the computer. I just removed Zone Alarm but I still want this application to run on this computer. I am not sure if it is Zone Alarm or another application. I am attaching the BSOD dump and system file collection files as well as the System Health Report. Any help will be greatly appreciated!
Thanks.
Cindy

My System SpecsSystem Spec
.

17 Dec 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by DorkieOne View Post
Hi,
My Windows is Window 7 64 bit that came pre-installed.
I purchased this computer about 2 weeks ago November 2011 and I have never re-installed the OS.
I have gotten this particular blue screen error ever since I started installing initial applications into the computer. I just removed Zone Alarm but I still want this application to run on this computer. I am not sure if it is Zone Alarm or another application. I am attaching the BSOD dump and system file collection files as well as the System Health Report. Any help will be greatly appreciated!
Thanks.
Cindy
14 crashes, 14 caused by Zone Alarm.

It is a known cuse of BSOD's on some systems
My System SpecsSystem Spec
18 Dec 2011   #3

Windows 7 Home Premium 64 bit
 
 

So as long as I don't install Zone Alarm i will not be having the blue screens? Thanks for the reply.
My System SpecsSystem Spec
.


18 Dec 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by DorkieOne View Post
So as long as I don't install Zone Alarm i will not be having the blue screens? Thanks for the reply.
Use the removal tool to remove it and you may have a BSOD once in a long while but not that regularly.

Good luck

Ken
My System SpecsSystem Spec
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 Very frequent blue screen with driver IRQL not less or equal errors




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