Very frequent blue screen with driver IRQL not less or equal errors


  1. DorkieOne
    Posts : 2
    Windows 7 Home Premium 64 bit
       New #1

    Very frequent blue screen with driver IRQL not less or equal errors


    Hi,
    My Windows is Window 7 64 bit that came pre-installed.
    I purchased this computer about 2 weeks ago November 2011 and I have never re-installed the OS.
    I have gotten this particular blue screen error ever since I started installing initial applications into the computer. I just removed Zone Alarm but I still want this application to run on this computer. I am not sure if it is Zone Alarm or another application. I am attaching the BSOD dump and system file collection files as well as the System Health Report. Any help will be greatly appreciated!
    Thanks.
    Cindy
      My Computer
    Quote Quote

  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    DorkieOne said:
    Hi,
    My Windows is Window 7 64 bit that came pre-installed.
    I purchased this computer about 2 weeks ago November 2011 and I have never re-installed the OS.
    I have gotten this particular blue screen error ever since I started installing initial applications into the computer. I just removed Zone Alarm but I still want this application to run on this computer. I am not sure if it is Zone Alarm or another application. I am attaching the BSOD dump and system file collection files as well as the System Health Report. Any help will be greatly appreciated!
    Thanks.
    Cindy
    14 crashes, 14 caused by Zone Alarm.

    It is a known cuse of BSOD's on some systems
      My Computer
    Quote Quote

  4. DorkieOne
    Posts : 2
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #3

    So as long as I don't install Zone Alarm i will not be having the blue screens? Thanks for the reply.
      My Computer
    Quote Quote

  6. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #4

    DorkieOne said:
    So as long as I don't install Zone Alarm i will not be having the blue screens? Thanks for the reply.
    Use the removal tool to remove it and you may have a BSOD once in a long while but not that regularly.

    Good luck

    Ken
      My Computer
    Quote Quote

 

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