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| 18 Dec 2011 | #1 |
| | Dell XPS 15 BSOD when trying to go on Sleep Hi, My Dell XPS 15 undergoes BSOD when trying to put it in sleep by closing the lid. The computer fails to go to sleep and the heatsink fan keeps running. One of the BSODs were caused by Netwns64.exe, I had therefore updated the intel wifi drivers but other BSODs were caused by NTOskrnl.exe. I would appreciate any help. The dump files are attached. Thanks Sanjay ------- |
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| 18 Dec 2011 | #2 |
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Quote: Originally Posted by meeyaoon  Hi, My Dell XPS 15 undergoes BSOD when trying to put it in sleep by closing the lid. The computer fails to go to sleep and the heatsink fan keeps running. One of the BSODs were caused by Netwns64.exe, I had therefore updated the intel wifi drivers but other BSODs were caused by NTOskrnl.exe. I would appreciate any help. The dump files are attached. Thanks Sanjay ------- I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST http://us.norton.com/support/kb/web_...080710133834EN Microsoft Security Essentials - Free Antivirus for Windows |
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Dell XPS 15 BSOD when trying to go on Sleep problems?
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