Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Dell XPS 15 BSOD when trying to go on Sleep

18 Dec 2011   #1
meeyaoon

Windows 7 home premium x64
 
 
Dell XPS 15 BSOD when trying to go on Sleep

Hi,
My Dell XPS 15 undergoes BSOD when trying to put it in sleep by closing the lid. The computer fails to go to sleep and the heatsink fan keeps running. One of the BSODs were caused by Netwns64.exe, I had therefore updated the intel wifi drivers but other BSODs were caused by NTOskrnl.exe. I would appreciate any help.

The dump files are attached.

Thanks

Sanjay
-------


My System SpecsSystem Spec
.

18 Dec 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by meeyaoon View Post
Hi,
My Dell XPS 15 undergoes BSOD when trying to put it in sleep by closing the lid. The computer fails to go to sleep and the heatsink fan keeps running. One of the BSODs were caused by Netwns64.exe, I had therefore updated the intel wifi drivers but other BSODs were caused by NTOskrnl.exe. I would appreciate any help.

The dump files are attached.

Thanks

Sanjay
-------

I do notice Symantec which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST


http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
Reply

 Dell XPS 15 BSOD when trying to go on Sleep




Thread Tools





Similar help and support threads
Thread Forum
BSOD - Won't sleep or crashes during sleep on Dell Latitude 6430u
Hi, I have a Dell Latitude 6430u running windows 7 64. When I first got it I worked through many BSOD issues and it was running fine for many many months. Now recently it started not sleeping, waking up by itself during sleep and waking up from sleep with an unexpected crash message. Any and...
BSOD Help and Support
BSOD when putting Dell Latitude 6430u into sleep or hibernate
Hi, I have a brand new Dell Latitude 6430u running windows 7 professional 64 bit. About 1/3 of the time that the computer goes into sleep or hibernate, it doesn't "wake up" and I get a restart of windows with an error message that looks something like this. Problem signature: Problem Event...
BSOD Help and Support
BSOD upon hibernate and sleep. Dell 14z n411z, win 7 X64 home premium
Hi, A little background before I describe my problem. I had a dell inspiron 14z for 1.5 years. My hard drive crashed and I had to install a new HDD (WD 500 GB, 7200 RPM). I installed ubuntu linux desktop(13.04) in one partition. Once I installed Ubuntu, I installed win 7 on another...
BSOD Help and Support
BSOD on Dell L502x during wake from sleep
Hello, quite often, when I wake up my computer then instead showing the login screen, the computer restarts with a notice that it was not shut down properly and asking if I want to boot windows normally or boot into safe mode. Then after logging in a dialog box appears that system has caused an...
BSOD Help and Support
BSOD Win7 x62 Dell Sleep mode ?
Hello, You guys seem to have a good record of solving these BSODs. I have had several Laptops in the last few years and have only experience the rare BSOD. My new Dell however has had 6 in the last couple days. The last two seemed to occur while in sleep mode. System Specs: Dell Inspiron...
BSOD Help and Support
Dell XPS 420 BSOD after sleep
Recently instlalled 7 without a hitch and PC running problem free. However after sleep cannot always wake up without BSOD. Sometimes OK sometimes not. Problem issue is USB Driver but all Intel drivers up to date according to Windows and Driver Detective. Any ideas woudl be welcome. Minidump Attached
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:30.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App