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Windows 7: BSOD mostly while watching videos online

18 Dec 2011   #1
Rishoban

Windows 7
 
 
BSOD mostly while watching videos online

I have been getting frequenct BSOD's since from last month, initially system crashed very often, BSOD occured even at the windows log on screen.

Later, I uninstalled my AVG Anti-virus & installed MSE (its also disabled now)
after that, BSOD only occurs when watching videos in the browser.

I get various kinds of BSOD errors, some of the common were,
"IRQL_NOT_LESS_OR_EQUAL"
"A clock interrupt was not received in secondary processor within the allocated time interval"
"KERNEL_MODE_EXCEPTION_NOT_HANDLED"
"BAD POOL HEADER"

System Information:
OS: Windows 7 Ultimate 32bit
Full retail version
System hardware age: approx. 3 years
OS installation: approx. 1 year ago


My System SpecsSystem Spec
.
18 Dec 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Rishoban View Post
I have been getting frequenct BSOD's since from last month, initially system crashed very often, BSOD occured even at the windows log on screen.

Later, I uninstalled my AVG Anti-virus & installed MSE (its also disabled now)
after that, BSOD only occurs when watching videos in the browser.

I get various kinds of BSOD errors, some of the common were,
"IRQL_NOT_LESS_OR_EQUAL"
"A clock interrupt was not received in secondary processor within the allocated time interval"
"KERNEL_MODE_EXCEPTION_NOT_HANDLED"
"BAD POOL HEADER"

System Information:
OS: Windows 7 Ultimate 32bit
Full retail version
System hardware age: approx. 3 years
OS installation: approx. 1 year ago

These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!



1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users
My System SpecsSystem Spec
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 BSOD mostly while watching videos online




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