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Blue Screen: The computer has rebooted from a bugcheck
I'm new to the forum but hopefully can follow all the directions to give you the info you need. Last night I got a blue screen error:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa80069ff060, 0xfffff800050043d8, 0xfffffa80074245c0). A dump was saved in: C:\Windows\Minidump\121811-15834-01.dmp. Report Id: 121811-15834-01.
This is the 3rd or 4th time I've gotten this in the last month or two, and it's always happened while the computer was in a Sleep state. When it's occurred I have used the power button on the CPU to shut down. Then I wait awhile and turn it back on and it's fine again. This computer is 4 months old, an HP purchased direct from HP.
My System Info:
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8172 Mb
Graphics Card: NVIDIA GeForce GT 530, -2048 Mb
Hard Drives: C: Total - 1419105 MB, Free - 1346316 MB; D: Total - 11590 MB, Free - 1416 MB;
Motherboard: PEGATRON CORPORATION, 2AB5
Antivirus: Webroot SecureAnywhere, Updated and Enabled
Note also that I had Norton installed up until a few weeks ago. I have been having Outlook email problems that I thought might be related to Norton, and since I hate Norton anyway I uninstalled it (using their Removal Tool) and installed Webroot SecureAnywhere instead. It is active and updated.
I'm attaching the files indicated in the posting instructions. I hope I'm not leaving anything out.