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Windows 7: Computer will not load past windows splash screen.

20 Dec 2011   #1
Rethis

Windows 7 Home 32 bit
 
 
Computer will not load past windows splash screen.

Before anyone asks I'm not sure of the system specs of the computer in question. I bought it cheap off of a friend and he's doesn't remember the specs and I can't get into it to check them.

When I start up the computer it loads with a new loadup screen (did not happen till after the problems started). The screen says Asus Motherboard A8N-SLI Deluxe. It then goes to a screen that shows PCI device listing . . . I'm not sure what it all is for. At the bottom it says "A disk read error has occurred" "Press Ctrl+Alt+Del to restart. Occasionally it skips this screen and instead goes to the windows 7 Splash screen, but regardless of which it goes to I can't do anything else except restart the computer.

When I press F8, F10 or F11 it goes to either RAID Utility or Setup Utility and then I can't get any further with it without restarting and the aforementioned problems continue.

I'm fairly certain it's a virus, my computer was showing signs of a virus in the days leading up to this problem but as Malwarebytes failed to show any problems with the computer when I scanned it I ignored the problems. I'm also aware that all I may be able to do is wipe the harddrive, and I'm fine with that. I just want to be able to use it again, though if it can be fixed without resorting to this I would appreciate it.


My System SpecsSystem Spec
.
20 Dec 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Rethis View Post
Before anyone asks I'm not sure of the system specs of the computer in question. I bought it cheap off of a friend and he's doesn't remember the specs and I can't get into it to check them.

When I start up the computer it loads with a new loadup screen (did not happen till after the problems started). The screen says Asus Motherboard A8N-SLI Deluxe. It then goes to a screen that shows PCI device listing . . . I'm not sure what it all is for. At the bottom it says "A disk read error has occurred" "Press Ctrl+Alt+Del to restart. Occasionally it skips this screen and instead goes to the windows 7 Splash screen, but regardless of which it goes to I can't do anything else except restart the computer.

When I press F8, F10 or F11 it goes to either RAID Utility or Setup Utility and then I can't get any further with it without restarting and the aforementioned problems continue.

I'm fairly certain it's a virus, my computer was showing signs of a virus in the days leading up to this problem but as Malwarebytes failed to show any problems with the computer when I scanned it I ignored the problems. I'm also aware that all I may be able to do is wipe the harddrive, and I'm fine with that. I just want to be able to use it again, though if it can be fixed without resorting to this I would appreciate it.
Sounds like a Hard disk issue.Run chkdsk

A- CHKDSK /R /F:
Quote:
Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.

Do this for each hard drive on your system.

When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

Then reboot and let the test run.

It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.

See "CHKDSK LogFile" below in order to check the results of the test.

B- Elevated Command Prompt:

Quote:
Go to Start and type in "cmd.exe" (without the quotes)

At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

C-CHKDSK LogFile:

Quote:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter

Expand the Windows logs heading, then select the Application log file entry.

Double click on the Source column header.

Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).

Copy/paste the results into your next post.



Disk Check
My System SpecsSystem Spec
20 Dec 2011   #3
Rethis

Windows 7 Home 32 bit
 
 

I still have the problem of not being able to get past any of the loading screens. And if I try to go into safe mode the only option it gives me is the RAID Utility Menu.
My System SpecsSystem Spec
.

20 Dec 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Rethis View Post
I still have the problem of not being able to get past any of the loading screens. And if I try to go into safe mode the only option it gives me is the RAID Utility Menu.

If you have the win 7 dvd you can boot from it and hit shift + F10, which will bring up the command prompt and from there you can run chkdsk
My System SpecsSystem Spec
20 Dec 2011   #5
Rethis

Windows 7 Home 32 bit
 
 

I got it from my friend with windows 7 already on it, I'll try getting up with him to see if he still has the disk though.
My System SpecsSystem Spec
20 Dec 2011   #6
RhapsodyOfFire

32 bit Windows 7
 
 

IF checkdisk doesn't help scan the harddisk with HddRegenerator or Hdat2 to fix them. It is a common issue in harddisks. Also from the repair disk you can try fixboot or fixmbr commands.
My System SpecsSystem Spec
20 Dec 2011   #7
Rethis

Windows 7 Home 32 bit
 
 

I just realized that the cd drive in the computer does not work (I've had no reason to use it so I completely forgot about it). Do you know of any alternate means of getting to command prompt, that is also accessible without actually getting through windows?
My System SpecsSystem Spec
20 Dec 2011   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Rethis View Post
I just realized that the cd drive in the computer does not work (I've had no reason to use it so I completely forgot about it). Do you know of any alternate means of getting to command prompt, that is also accessible without actually getting through windows?
You can put win 7 on a USB stick (properly formatted of course) boot from it and use the shift +F10
My System SpecsSystem Spec
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 Computer will not load past windows splash screen.




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