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Windows 7: BSOD while shutting down, error 0x0000003B

20 Dec 2011   #1

Windows 7 64bits
 
 
BSOD while shutting down, error 0x0000003B

Hi guys,

this happens when i try to shutdown the pc normally trough Start menu/shutdown.

OS: 64-bit Windows 7 Home Premium
Age of system: a year or so
cpu: i5 - 760
Graphics: nVIDIA GeForce 8400 GS
Board: ASUS P7H55D-M PRO
MEM: 4GB kingston ddr3 pc3-10600

thanks in advance.

My System SpecsSystem Spec
20 Dec 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by sahagin View Post
Hi guys,

this happens when i try to shutdown the pc normally trough Start menu/shutdown.

OS: 64-bit Windows 7 Home Premium
Age of system: a year or so
cpu: i5 - 760
Graphics: nVIDIA GeForce 8400 GS
Board: ASUS P7H55D-M PRO
MEM: 4GB kingston ddr3 pc3-10600

thanks in advance.

Related to Xmldiusb.sys with description XML Interface Driver is a driver file from company OEM belonging to product MF Companion Suite

I would remove it at least to test.
My System SpecsSystem Spec
20 Dec 2011   #3

Windows 7 64bits
 
 

Thank you for the reply,

noob question!

What program are u talking about "MF Companion Suite".

so that i test it removingthank you
My System SpecsSystem Spec
.


20 Dec 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by sahagin View Post
Thank you for the reply,

noob question!

What program are u talking about "MF Companion Suite".

so that i test it removingthank you
No idea but it is on your computer. Try searching for it.
My System SpecsSystem Spec
21 Dec 2011   #5

32 bit Windows 7
 
 

If you cannot uninstall the program stop the driver from starting with the program Autoruns or search for the file or from device managed non Plug and Play drivers and switch startup type to disabled.
My System SpecsSystem Spec
21 Dec 2011   #6

Windows 7 64bits
 
 

Got it , its from a printer/scanner, xerox.

i will try to disable it.

thank u
My System SpecsSystem Spec
21 Dec 2011   #7

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by sahagin View Post
Got it , its from a printer/scanner, xerox.

i will try to disable it.

thank u
If you cant update it you may be able to use the most current driver by installing it in compatibility mode.

(compat=right click installer>properties>compatibility>choose OS)
My System SpecsSystem Spec
22 Dec 2011   #8

Windows 7 64bits
 
 

I was trying to uninstall the driver from the printer, and when processing it would crash to BSOD, so i unpluged and closed the printer monitor, and successfully uninstaled the driver from the printer.

The BSOD didit apear after reboot, tryied a couple of times and never apear again.

Even the SHUTDOWN BUTTON now shutsdown instead of rebooting.

So i guess that the prob is fixed, so thanks guys for the support.

thank you
My System SpecsSystem Spec
22 Dec 2011   #9

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by sahagin View Post
I was trying to uninstall the driver from the printer, and when processing it would crash to BSOD, so i unpluged and closed the printer monitor, and successfully uninstaled the driver from the printer.

The BSOD didit apear after reboot, tryied a couple of times and never apear again.

Even the SHUTDOWN BUTTON now shutsdown instead of rebooting.

So i guess that the prob is fixed, so thanks guys for the support.

thank you

Good Luck
My System SpecsSystem Spec
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 BSOD while shutting down, error 0x0000003B





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