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Windows 7: BSOD atikmpag.sys

20 Dec 2011   #1
jvm127

Windows 7 Home Premium Service Pack 1 64 Bit
 
 
BSOD atikmpag.sys

My computer has crashed to the BSOD twice in the past couple weeks due to atikmpag.sys. I saw a lot of people here are very helpful and was hoping someone could help me as well. Would you please help me figure out how to make this BSOD stop so it doesn't happen again and it does not cause any more damage to my computer? I have attached the only DMP file there was available. Thank you in advance for your help!


My System SpecsSystem Spec
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20 Dec 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jvm127 View Post
My computer has crashed to the BSOD twice in the past couple weeks due to atikmpag.sys. I saw a lot of people here are very helpful and was hoping someone could help me as well. Would you please help me figure out how to make this BSOD stop so it doesn't happen again and it does not cause any more damage to my computer? I have attached the only DMP file there was available. Thank you in advance for your help!

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
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 BSOD atikmpag.sys




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