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Windows 7: BSOD System_Service_Exception error 3b (same issue)

23 Dec 2011   #1

Windows 7 Pro x64
 
 
BSOD System_Service_Exception error 3b (same issue)

Hello I've been BSODing for about 2 month now. It happens at least once a day. Here is a log of the errors:
https://docs.google.com/spreadsheet/...2JIVTR0SU11bHc

My system specs are:
Windows 7 Pro x64 Full
Age of system hardware: ~5 months
Age of Windows Installation: ~1 year

I have run memtest and it passed 7 times straight

In addition I have followed the BSOD posting instructions and attached the zipped file.
Thank you for your time!

My System SpecsSystem Spec
.

24 Dec 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

* If you are overclocking anything reset to default before running this test.
In other words STOP!!!



*Run Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users[/B]
My System SpecsSystem Spec
24 Dec 2011   #3

Windows 7 Pro x64
 
 

sorry i don't really have any experience in debugging. what should i do after i crash?
My System SpecsSystem Spec
.


24 Dec 2011   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
25 Dec 2011   #5

Windows 7 Pro x64
 
 

i've rebooted with verifier on and it's been about 24 hours and i still haven't bsod'd....
My System SpecsSystem Spec
25 Dec 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by hushbird123 View Post
i've rebooted with verifier on and it's been about 24 hours and i still haven't bsod'd....
Just to ensure verifier is enabled and find which drivers are being examined please type "verifier /query" in a cmd windows and upload the screenshot of the output to us here
My System SpecsSystem Spec
25 Dec 2011   #7
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Following on from zigzag3143...

The following actions might prevent an error like this from happening again:

* Download and install updates and device drivers for your computer from Windows Update.

* Scan your computer with Malwarebytes free.
{Download it, update it immediately & do a full system scan.}

* Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer

Check your hard disk for errors.

Disk Check
My System SpecsSystem Spec
25 Dec 2011   #8

Windows 7 Pro x64
 
 

ok will do thanks for the help
My System SpecsSystem Spec
Reply

 BSOD System_Service_Exception error 3b (same issue)





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