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Windows 7: BSOD pleas help


24 Dec 2011   #1

windows 7
 
 
BSOD pleas help

- I use windows 7 x64 .
- I installed the windows 7 on the Desktop computer, OEM version i think ( from MSDNA ).

My System SpecsSystem Spec
.

24 Dec 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by www111 View Post
- I use windows 7 x64 .
- I installed the windows 7 on the Desktop computer, OEM version i think ( from MSDNA ).
We need so much more information.

Complete system specs.

A recent DMP file (yours is dated jan 01, 2010)

A description of what happens and any error messages
My System SpecsSystem Spec
25 Dec 2011   #3

windows 7
 
 

DMP is from jan 01. 2010 because i took out the battery to restart the bios and it is the only DMP file in C:windows\Minidump folder.

Windows edition: Win 7 Pro SP1 , X64
Processor : AMD athlon(tm) 7850 Dual_core Processor 2.80 GHz
RAM : 4.00 GB
Display: Ati Radeon HD 4600 Series

I attached an old s-ata HDD on my computer and on boot computer crashed and i got BSOD , after that I could not boot to windows from HDD could not run startup restore tool from Windows 7 CD.

A then i restarted Cmos(BIOS) and took out all RAM out of motherboard and put it back in and now is my computer working again.

I just want to know what caused the Crash
My System SpecsSystem Spec
.


25 Dec 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by www111 View Post
DMP is from jan 01. 2010 because i took out the battery to restart the bios and it is the only DMP file in C:windows\Minidump folder.

Windows edition: Win 7 Pro SP1 , X64
Processor : AMD athlon(tm) 7850 Dual_core Processor 2.80 GHz
RAM : 4.00 GB
Display: Ati Radeon HD 4600 Series

I attached an old s-ata HDD on my computer and on boot computer crashed and i got BSOD , after that I could not boot to windows from HDD could not run startup restore tool from Windows 7 CD.

A then i restarted Cmos(BIOS) and took out all RAM out of motherboard and put it back in and now is my computer working again.

I just want to know what caused the Crash
These crashes were caused by a memory exception (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!



1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Further Reading
Using Driver Verifier to identify issues with Windows drivers for advanced users
My System SpecsSystem Spec
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 BSOD pleas help




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