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Windows 7: BSOD: ASUS K52J laptop

24 Dec 2011   #1
magna

Windows 7 x64
 
 
BSOD: ASUS K52J laptop

I'm getting the BSOD several times some days and sometimes once a week, I tried to link the work I do and the BSOD but couldn't find any reason.

This problem started after few weeks after purchasing the laptop.

Laptop spec.
Asus K52J
Windows 7 x64 OEM
Around 18 months old
Original installation (no re-installation)


My System SpecsSystem Spec
.
24 Dec 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Hi.


You dont have any minidumps in your uploaded folder.


To enable minidumps follow these steps Dump Files - Configure Windows to Create on BSOD
My System SpecsSystem Spec
24 Dec 2011   #3
magna

Windows 7 x64
 
 

Is that different than the one mentioned in this post?
http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
.

24 Dec 2011   #4
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by magna View Post
Is that different than the one mentioned in this post?
http://www.sevenforums.com/crashes-d...tructions.html
Yes is different,the one you posted is the method to automatically collect the crash\bsod according files,including minidumps.

Though you dont have any minidumps in your folders,we need them (the minidumps).

Minidumps help us to find the problem and solution for the problem.

Now,with this method you enable minidumps creation during crash\bsod Dump Files - Configure Windows to Create on BSOD

After this we must wait for a new crash\bsod to occur,then you must to reupload again the files.

Dont use Disk Cleanup or any pc cleaners like ccleaner because you clean\delete the minidumps.
My System SpecsSystem Spec
24 Dec 2011   #5
magna

Windows 7 x64
 
 

I just did disk cleaner today before running System File Collection app so this might be the reason. I will wait till I get the BSOD few times and will upload the files again.

Thanks
My System SpecsSystem Spec
31 Dec 2011   #6
magna

Windows 7 x64
 
 

This is the files again after BSOD with minidumps enabled
My System SpecsSystem Spec
31 Dec 2011   #7
panais

Windows 7 Ultimate 64bit SP1
 
 

Again no minidumps.

Run SFC /SCANNOW Command - System File Checker you may need to run it 2-3 times to "fix" everything.


Then from this tutorial Dump Files - Configure Windows to Create on BSOD choose and use OPTION TWO.
My System SpecsSystem Spec
31 Dec 2011   #8
magna

Windows 7 x64
 
 

How do I know if there is a minidump files before uploading?
My System SpecsSystem Spec
31 Dec 2011   #9
panais

Windows 7 Ultimate 64bit SP1
 
 

The minidumps (if created) are usually in C:\windows\minidump.
My System SpecsSystem Spec
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 BSOD: ASUS K52J laptop




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