BSOD ntoskrnl.exe crashing continuesly


  1. Posts : 4
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
       #1

    BSOD ntoskrnl.exe crashing continuesly


    Pls some help.check my attachments is the dump file and the system performance files and the specs of my laptop is in my specs. thanks in advance
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    kop69 said:
    Pls some help.check my attachments is the dump file and the system performance files and the specs of my laptop is in my specs. thanks in advance
    These crashes were caused by memory corruption (probably netr28x.sys).

    I would first update the netr28x.sys driver (yours 3 years old) then run these two tests to verify your memory and find which driver is causing the problem.

    If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!



    1-Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.

    RAM - Test with Memtest86+



    2-Driver verifier

    I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    Driver Verifier - Enable and Disable


    Further Reading
    Using Driver Verifier to identify issues with Windows drivers for advanced users
      My Computer


  3. Posts : 4
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #3

    i have done the memtest and i left for many passes and there was no error...i dont overclock and i am a bit worried about the second suggestion of yours!!!!
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    kop69 said:
    i have done the memtest and i left for many passes and there was no error...i dont overclock and i am a bit worried about the second suggestion of yours!!!!

    Driver verifier is built into the OS and is usually safe. We encourage a backup just in case.

    In any case it is one of the few ways we can reliably determine which dri ver is causing the issue.
      My Computer


  5. Posts : 4
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #5

    i have done the verifier and after the restart i cant reach even the logon screen it lags just before the welcome screen where it is only a black screen and the pointer of the mouse but even the pointer doesnt move.any help?
      My Computer


  6. Posts : 4
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #6

    the safe mode is working ok
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    kop69 said:
    i have done the verifier and after the restart i cant reach even the logon screen it lags just before the welcome screen where it is only a black screen and the pointer of the mouse but even the pointer doesnt move.any help?
    From safe mode you can access the mindump and upload it to us.
      My Computer


 

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