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Windows 7: Multiple BSOD's, some Shockwave and Spyware Doctor, unknown error code

24 Dec 2011   #1
sourskittles

Windows 7 Home Premium 64bit
 
 
Multiple BSOD's, some Shockwave and Spyware Doctor, unknown error code

I really apologize for the vague title, all I can say about these BSOD's are that they've occurred with increasing frequently over the past week, and are seemly random. I have noticed that they happen more often whenever Shockwave crashes in Chrome and does not recover. I've also noticed that I get a BSOD whenever I attempt a full scan using Spyware Doctor. Otherwise, these BSOD's really just happen wherever, whenever.
My laptop is about 3 years old, I've never reinstalled the OS, which came full retail when I bought the laptop and I run Windows 7 Home Premium 64bit.
Thank you very much, everyone, and Happy Christmas!


My System SpecsSystem Spec
.
24 Dec 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by sourskittles View Post
I really apologize for the vague title, all I can say about these BSOD's are that they've occurred with increasing frequently over the past week, and are seemly random. I have noticed that they happen more often whenever Shockwave crashes in Chrome and does not recover. I've also noticed that I get a BSOD whenever I attempt a full scan using Spyware Doctor. Otherwise, these BSOD's really just happen wherever, whenever.
My laptop is about 3 years old, I've never reinstalled the OS, which came full retail when I bought the laptop and I run Windows 7 Home Premium 64bit.
Thank you very much, everyone, and Happy Christmas!

These were Related to PCTSD64.sys PC Tools SD Driver from PC Tools. I would remove it at least to test.


Also

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files


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 Multiple BSOD's, some Shockwave and Spyware Doctor, unknown error code




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