Explorer.exe keep crashing


  1. Kalle
    Posts : 1
    Windows 7 Ultimate 32-bit(6.1, Build 7601)
       New #1

    Explorer.exe keep crashing


    Hello I have had this problem now for a week where my explorer.exe randomly crashes without any error or warning mostly when I play (older) games in fullscreen specially when I use alt+f4 I downloaded a program called WinCrashReport and uploaded the report to here
    In short the exception code was 0x000006D9 and address 0x7748F636 googled some and found a dude with similar problmes which used SFC /Scannow to fix it, I tried that but said it couldn't repair all then I tried SFC /scanfile=C:\Windows\explorer.exe but it said "Windows Resource Protection did not find any integrity violesions." I don't really understand this but I guess that means the file is fine and problem is else where?

    Computer Specs:
    - Windows 7 Ultimate 32 bit Full retail
    - Intel Core i5-450M
    - ATI Mobility Radeon HD 5870
    - Two 2GB RAM sticks (4GBs in total)
    - 260GB IDE HDD
      My Computer
    Quote Quote

  3. xxxdannyxxx
    Posts : 3,302
    Windows 7 Home Premium x64 SP1
       New #2

    Hello Kalle

    You may need to run SFC /SCANNOW up to three times with reboots between for it to be able to repair those files - SFC /SCANNOW Command - System File Checker
    It also may be worthwhile running from a command prompt at boot instead as that way those system files are not in use at the time which give the scan a better chance of repairing them - SFC /SCANNOW : Run in Command Prompt at Boot

    Danny
      My Computer
    Quote Quote

 

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