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Windows 7: Home build crash

26 Dec 2011   #1
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 
Home build crash

My son called last night to ask how to get his $3K build up and running again as after some Windows updates on the 16th it boots up to the post / the Windows "lights" then very briefly to a blue screen with white lettering - far too brief to read and back to the post then to start up repair.

Now the start up repair does nothing I have tried the advanced options system image / memory diags / system restore / command prompt that tels me that msconfig is not a operable program or batch file (there is an error - 0x8000ffff). I cannot reinstall Windows using the OEM disk in fact I cannot get past that system repair option. I cannot get it to safe mode and am left with a totally bogged machine.

Specs Gigabyte 890FX board AMD 1090 CPU (water cooled) 4GB G Skill 1333Mhz RAM very large Radeon GPU Windows 7 Ultimate - 64bit - sorry but with out pulling the whole thing apart that is the most I know (sons; away at the moment but will get the exact specs later tonight)

What bothers me is that it will not boot off the OEM disk.


My System SpecsSystem Spec
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26 Dec 2011   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Is the BIOS configured to boot to CD/DVD first? Have you tried other bootable media besides the OEM disc?
My System SpecsSystem Spec
27 Dec 2011   #3
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

I had a quicklook at the BIOS writhziden and didn't check all the waythrough as my son told me he had reset it back ot default.

The other thing is I have ended up with an error message - 0x8000ffff and from a Google this can be absolutely anything. So am going to have to check the BIOS and then work through the Google refs unless you or someone knows what this error mesage is all about.

I did try and boot from a cloned drive off my own machine and my own rescue disk but ended up with the same results. So I don't think it is the drive or board - which I was concerned it may be. So software?? Windows updates??
My System SpecsSystem Spec
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27 Dec 2011   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hi John, will it boot to Windows at all?
My System SpecsSystem Spec
27 Dec 2011   #5
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Hi John, will it boot to Windows at all?
Another question I have is: can you get to the advanced boot options screen? You said you tried to use a restore point, so I think you implied that you are able to, in which case, you may want to have a look at the steps in Startup Repair Infinite Loop Recovery to see if they apply to your situation.
My System SpecsSystem Spec
27 Dec 2011   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hiyya Sorry late reply - No B it wouldn't boot to anything just kept rolling back to the POST / start up repair / POST - start up repair and I tried the advanced options and the rest you k.

Now have set the BIOS to boot from the DVD drive / OEM as writh suggested and it seems to be working - it' s going through the installation as I type so heres hoping.

Luckily I got Tim to let me do a system image for him a while back - he's a bit lax when it comes to keeping stuff under control, but after this fright I think he'll be a bit more vigilant- and hopefully I can get most of the apps back on with that including the security etc etc.

Just noticed that it said that it is going to make an "old" Windows so can I remove / delete it when I have doe the system image?
My System SpecsSystem Spec
27 Dec 2011   #7
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

It should ask if you want to restore settings, etc. Those will be from the windows.old folder. After you get it up and running you can delete it.
Right, hopefully your son has learned a lesson.
My System SpecsSystem Spec
27 Dec 2011   #8
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hum things aren't going quite to plan at the moment it ran the install shut down and started again asking to do it all over again.

This time I asked it to repair and it has installed ok am now in the middle of updates etc and then I am going to try that system image - whew had me worried there for a while!
My System SpecsSystem Spec
27 Dec 2011   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Thanks fellas the last try worked albeit a system repair / complete reinstall and now have got to get the essentials on board - security done but there is about a zillion MB's of updates
My System SpecsSystem Spec
27 Dec 2011   #10
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Thanks fellas the last try worked albeit a system repair / complete reinstall and now have got to get the essentials on board - security done but there is about a zillion MB's of updates
Yeah, usually takes a day to get a computer back up and running. That's why I have two computers. Fix one while I do my work on the other if I need to. Good luck with the transfer and updates.
My System SpecsSystem Spec
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