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Windows 7: boot error \Boot\BCD

27 Dec 2011   #1
hawk62

windows home premium 64 bit
 
 
boot error \Boot\BCD

Hi.Two month old Toshiba laptop.On boot got file \Boot\BCD, an error occurred while attempting to read boot configuration data.computer came with no restore disk.son has been in hospital so it wasn't used recently.odd thing,wasn't able to access safe mode.downloaded win7 disc hoping to repair but wasn't able to do anything with disc.wondering if it's hard drive related?any suggestions would be appreciated.thanks.


My System SpecsSystem Spec
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27 Dec 2011   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

To access the recovery partition on a Toshiba laptop:
1. Turn off the laptop.
2. Hold down the zero key.
3. Turn on the laptop while holding down the zero key.
4. Release the zero key when the computer beeps for you to do so or when the recovery warning screen appears.

Before doing the above recovery, recommend backing up any important files. I recommend PartedMagic for you to do so. Download and burn the ISO for PartedMagic to a CD/DVD. Once you have burnt the CD/DVD for PartedMagic, make sure the BIOS is set to load from the optical drive (CD/DVD drive) first. If you need help accessing the BIOS, let us know.
My System SpecsSystem Spec
29 Dec 2011   #3
hawk62

windows home premium 64 bit
 
 

writhziden.the tip for getting into recovery partition worked.however,it went through installation process,said it was successful,hit finish to start windows and same error as before with booting.seems strange.
My System SpecsSystem Spec
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29 Dec 2011   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Have you tried resetting the BIOS to defaults?
My System SpecsSystem Spec
30 Dec 2011   #5
hawk62

windows home premium 64 bit
 
 

hi writhziden.did bios defaults like you said and windows started and is finishing installing devices,etc.when it has to restart,error message keeps coming back.have to go into bios then it'll start again,even though i tell it to save and exit.i know the salesman mentioned this toshiba was a new model.do you think bios might need update?you've been right on the money so far.thanks.
My System SpecsSystem Spec
30 Dec 2011   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

A BIOS update may be in order. Do the following first to see if it resolves the problem:

1. Shut down and turn off the computer
2. Unplug the computer from the AC Adapter and then remove the battery
3. Hold down the power button for 30 seconds to reset BIOS software connections to the hardware and clear any corrupted temporary memory
4. Plug the battery back in and then plug the AC adapter back in
5. Turn on the computer and enter the BIOS
6. Reset to defaults
7. Save and exit the BIOS
8. Start up Windows and see if restarting continues to cause issues.
9. If you still have problems with Windows booting, update the BIOS via the Toshiba site by searching for your model to find any driver/software/BIOS updates.
My System SpecsSystem Spec
30 Dec 2011   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Download windows 7 system repair disk from the link specified in in the 1st post of the thread Win7 Repair Disk Download . Make it sure that you have downloaded the appropriate version for your system, i.e. 64 bit). Now Burn it in a blank CD using imgburn, and perform a Startup Repair using it.

If it fails, Startup Repair - Run 3 Separate Times must work.

Let us know what happened.
My System SpecsSystem Spec
30 Dec 2011   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Download windows 7 system repair disk from the link specified in in the 1st post of the thread Win7 Repair Disk Download . Make it sure that you have downloaded the appropriate version for your system, i.e. 64 bit). Now Burn it in a blank CD using imgburn, and perform a Startup Repair using it.

If it fails, Startup Repair - Run 3 Separate Times must work.

Let us know what happened.
Just to add a little more information for the above: try what Arc recommends either before or after my steps, it doesn't really matter, but I do recommend doing my steps as listed to determine if it is BIOS related if Arc's steps do not resolve the problem. If you do Arc's steps first, check to see if the problem is resolved before proceeding with my steps so we know which fixed the issue.

Also, for the link to the repair discs, they are in the middle of the page after the instructions for creating your own repair discs. Good luck!

Thanks Arc for the additional information.
My System SpecsSystem Spec
30 Dec 2011   #9
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote:
hit finish to start windows and same error as before with booting.seems strange.

I would Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create


Did you make the OEM manufacturer's Recovery Disks?
My System SpecsSystem Spec
30 Dec 2011   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by writhziden View Post


Thanks Arc for the additional information.
You are welcome And you are right that we should try for the comparatively easier working fixes before going for BIOS upgrades etc .
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