Windows 7: Blue Screen Memory Dump while browsing internet

dgio21 · 28 Dec 2011

I was randomly surfing the internet and a memory dump blue screen occurred. I have avast anti virus installed despite the error report saying i don't have one.

Windows 7 is
- 64 bit
- the original installed OS
- full retail version

- Hardware is 6 months old
- OS is 6 months old

**yowanvista** · 28 Dec 2011

Remove both Avast and Lavasoft, use MSE

Uninstall/Update RivaTuner/EVGA Precision/MSI Afterburner, these software are using an old 2005 driver.
Stop any overclocking.

If you are still getting BSODs run Driver Verifier
Driver Verifier - Enable and Disable

Note: Your computer may not be functional in Normal Mode if faulting drivers are detected during this phase, you may need to use Safemode with Networking.
You should then post a new attachment.

Code:

RTCore64.sys        fffff880`07b68000    fffff880`07b6e000    0x00006000    0x42941d90    25/05/2005 10:39:12

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+0
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff80000b9c268 -- (.exr 0xfffff80000b9c268)
ExceptionAddress: fffff8000309441a (nt!KiProcessExpiredTimerList+0x000000000000004a)
   ExceptionCode: c000001d (Illegal instruction)
  ExceptionFlags: 00000000
NumberParameters: 0

TRAP_FRAME:  fffff80000b9c310 -- (.trap 0xfffff80000b9c310)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=fffffa800c326c00
rdx=0000000000000102 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8000309441a rsp=fffff80000b9c4a0 rbp=00000000000fdcef
 r8=fffff80003201001  r9=0000000000000004 r10=00000000000000ef
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
nt!KiProcessExpiredTimerList+0x4a:
fffff800`0309441a f00fba2b07      lock bts dword ptr [rbx],7 ds:00000000`00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800030805fe to fffff80003088c10

STACK_TEXT:  
fffff800`00b9b348 fffff800`030805fe : fffffa80`0a2d03b0 fffffa80`0c7cca98 fffff800`00b9bac0 fffff800`030b4830 : nt!KeBugCheck
fffff800`00b9b350 fffff800`030b44fd : fffff800`0329271c fffff800`031cfc30 fffff800`0300c000 fffff800`00b9c268 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`00b9b380 fffff800`030b32d5 : fffff800`031d30fc fffff800`00b9b3f8 fffff800`00b9c268 fffff800`0300c000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`00b9b3b0 fffff800`030c4361 : fffff800`00b9c268 fffff800`00b9bac0 fffff800`00000000 fffff800`00b9c4c8 : nt!RtlDispatchException+0x415
fffff800`00b9ba90 fffff800`030882c2 : fffff800`00b9c268 fffffa80`0c4c43c0 fffff800`00b9c310 00000000`00000003 : nt!KiDispatchException+0x135
fffff800`00b9c130 fffff800`0308641f : fffff800`00b9c310 fffff800`0320cc02 00000000`00000000 fffffa80`00000000 : nt!KiExceptionDispatch+0xc2
fffff800`00b9c310 fffff800`0309441a : fffffa80`0c326c20 fffffa80`0c326c68 fffffa80`0c326c68 00000000`00000102 : nt!KiInvalidOpcodeFault+0x11f
fffff800`00b9c4a0 fffff800`0309437e : 00000025`c29821cc fffff800`00b9cb18 00000000`000fdcef fffff800`03203068 : nt!KiProcessExpiredTimerList+0x4a
fffff800`00b9caf0 fffff800`03094167 : 0000000c`2b52a3c3 0000000c`000fdcef 0000000c`2b52a34c 00000000`000000ef : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`0308096a : fffff800`031fee80 fffff800`0320ccc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiKernelCalloutExceptionHandler+e
fffff800`030805fe 90              nop

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!KiKernelCalloutExceptionHandler+e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

FAILURE_BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e

BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e

Followup: MachineOwner
---------

Windows 7: Blue Screen Memory Dump while browsing internet

Blue Screen Memory Dump while browsing internet problems?