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Windows 7: nvlddmkm.sys bsod with geforce 7600GT


28 Dec 2011   #1

windows 7 ultimate 32 bit
 
 
nvlddmkm.sys bsod with geforce 7600GT

getting bsod with any driver from 275.33 to the beta drivers 290. here is the specs.

Motherboard: asus A8V-VM
Cpu: AMD athlon 64 X2 3800+
memory: 2GB
windows 7 ultimate 32 bit
installed less then a month

My System SpecsSystem Spec
.

28 Dec 2011   #2

Windows 7 Home Premium 64 Bit
 
 

You attached the performance monitor health report, but you attached the executable given in http://www.sevenforums.com/crashes-d...tructions.html instead of the zip file it creates.
My System SpecsSystem Spec
28 Dec 2011   #3

windows 7 ultimate 32 bit
 
 

sorry here is the right one
My System SpecsSystem Spec
.


28 Dec 2011   #4

Windows 7 Home Premium 64 Bit
 
 

Code:
  1. Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\whomeno\Windows_NT6_BSOD_jcgriff2\112211-14203-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850 Machine Name: Kernel base = 0x82816000 PsLoadedModuleList = 0x82960850 Debug session time: Tue Nov 22 17:40:24.511 2011 (UTC - 7:00) System Uptime: 0 days 0:29:36.589 Loading Kernel Symbols ............................................................... ................................................................ ..................... Loading User Symbols Loading unloaded module list .... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 7F, {0, 0, 0, 0} Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : nvlddmkm.sys ( nvlddmkm+50ed0d ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* UNEXPECTED_KERNEL_MODE_TRAP (7f) This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the bugcheck params is the number of the trap (8 = double fault, etc) Consult an Intel x86 family manual to learn more about what these traps are. Here is a *portion* of those codes: If kv shows a taskGate use .tss on the part before the colon, then kv. Else if kv shows a trapframe use .trap on that value Else .trap on the appropriate frame will show where the trap was taken (on x86, this will be the ebp that goes with the procedure KiTrap) Endif kb will then show the corrected stack. Arguments: Arg1: 00000000, EXCEPTION_DIVIDED_BY_ZERO Arg2: 00000000 Arg3: 00000000 Arg4: 00000000 Debugging Details: ------------------ BUGCHECK_STR: 0x7f_0 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from 8e51fd0d to 8285504b STACK_TEXT: 8293e6a0 8e51fd0d badb0d00 00000000 85de4a10 nt!KiTrap00+0x8b WARNING: Stack unwind information not available. Following frames may be wrong. 8293e710 85db5064 848bb000 863d5000 00000000 nvlddmkm+0x50ed0d 8293e814 8e456cdd 863d5000 848bb000 85db5064 0x85db5064 8293e96c 8e527710 85db5750 85db5064 85db56e8 nvlddmkm+0x445cdd 8293e9a0 8e52ab6b 863d5000 848bb000 85dbf364 nvlddmkm+0x516710 8293e9dc 8e52aef3 8293ea20 8293ea34 863d5000 nvlddmkm+0x519b6b 8293ea58 8e52b133 863d5000 848bb000 00000000 nvlddmkm+0x519ef3 8293ea8c 8e3f80bc 00000002 00000001 00000000 nvlddmkm+0x51a133 8293eb74 8e313fe9 04000000 848c60f8 00000000 nvlddmkm+0x3e70bc 8293eb90 8e186c90 00000000 848c60f8 8e99f2f8 nvlddmkm+0x302fe9 8293ec34 8e0bc5e3 86034000 848c60f8 86034000 nvlddmkm+0x175c90 8293ec58 8e0356f5 82943600 86034078 8294b404 nvlddmkm+0xab5e3 8293ec6c 8e035369 8e0356c3 8293ecd4 8288e1b5 nvlddmkm+0x246f5 8293ec78 8288e1b5 86034078 86034000 00000000 nvlddmkm+0x24369 8293ecd4 8288e018 82941d20 8294b380 00000000 nt!KiExecuteAllDpcs+0xf9 8293ed20 8288de38 00000000 0000000e 00000000 nt!KiRetireDpcList+0xd5 8293ed24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38 STACK_COMMAND: kb FOLLOWUP_IP: nvlddmkm+50ed0d 8e51fd0d ?? ??? SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nvlddmkm+50ed0d FOLLOWUP_NAME: MachineOwner MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4e992973 FAILURE_BUCKET_ID: 0x7f_0_nvlddmkm+50ed0d BUCKET_ID: 0x7f_0_nvlddmkm+50ed0d Followup: MachineOwner ---------
  2. Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\whomeno\Windows_NT6_BSOD_jcgriff2\112211-14484-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850 Machine Name: Kernel base = 0x82842000 PsLoadedModuleList = 0x8298c850 Debug session time: Tue Nov 22 17:44:51.940 2011 (UTC - 7:00) System Uptime: 0 days 0:03:32.018 Loading Kernel Symbols ............................................................... ................................................................ ..................... Loading User Symbols Loading unloaded module list .... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 7F, {0, 0, 0, 0} Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : nvlddmkm.sys ( nvlddmkm+50ed0d ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* UNEXPECTED_KERNEL_MODE_TRAP (7f) This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the bugcheck params is the number of the trap (8 = double fault, etc) Consult an Intel x86 family manual to learn more about what these traps are. Here is a *portion* of those codes: If kv shows a taskGate use .tss on the part before the colon, then kv. Else if kv shows a trapframe use .trap on that value Else .trap on the appropriate frame will show where the trap was taken (on x86, this will be the ebp that goes with the procedure KiTrap) Endif kb will then show the corrected stack. Arguments: Arg1: 00000000, EXCEPTION_DIVIDED_BY_ZERO Arg2: 00000000 Arg3: 00000000 Arg4: 00000000 Debugging Details: ------------------ BUGCHECK_STR: 0x7f_0 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: svchost.exe CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from 8f110d0d to 8288104b STACK_TEXT: 8078a970 8f110d0d badb0d00 00000000 85e10418 nt!KiTrap00+0x8b WARNING: Stack unwind information not available. Following frames may be wrong. 8078a9e0 85dd5064 848bb000 85dd1000 00000000 nvlddmkm+0x50ed0d 8078aae4 8f047cdd 85dd1000 848bb000 85dd5064 0x85dd5064 8078ac3c 8f118710 85dd5750 85dd5064 85dd56e8 nvlddmkm+0x445cdd 8078ac70 8f11bb6b 85dd1000 848bb000 85df1364 nvlddmkm+0x516710 8078acac 8f11bef3 8078acf0 8078ad04 85dd1000 nvlddmkm+0x519b6b 8078ad28 8f11c133 85dd1000 848bb000 00000000 nvlddmkm+0x519ef3 8078ad5c 8efe90bc 00000002 00000001 00000000 nvlddmkm+0x51a133 8078ae44 8ef04fe9 04000000 848c60f8 00000000 nvlddmkm+0x3e70bc 8078ae60 8ed77c90 00000000 848c60f8 8f5902f8 nvlddmkm+0x302fe9 8078af04 8ecad5e3 85fe0000 848c60f8 85fe0000 nvlddmkm+0x175c90 8078af28 8ec266f5 8296f600 85fe0078 849d9dcc nvlddmkm+0xab5e3 8078af3c 8ec26369 8ec266c3 8078afa4 828ba1b5 nvlddmkm+0x246f5 8078af48 828ba1b5 85fe0078 85fe0000 00000000 nvlddmkm+0x24369 8078afa4 828ba018 8296dd20 849d9d48 00000000 nt!KiExecuteAllDpcs+0xf9 8078aff4 828b97dc 9d5a1ce4 00000000 00000000 nt!KiRetireDpcList+0xd5 8078aff8 9d5a1ce4 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c 828b97dc 00000000 0000001a 00d6850f bb830000 0x9d5a1ce4 STACK_COMMAND: kb FOLLOWUP_IP: nvlddmkm+50ed0d 8f110d0d ?? ??? SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nvlddmkm+50ed0d FOLLOWUP_NAME: MachineOwner MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4e992973 FAILURE_BUCKET_ID: 0x7f_0_nvlddmkm+50ed0d BUCKET_ID: 0x7f_0_nvlddmkm+50ed0d Followup: MachineOwner ---------
Those were the only two I could load so far. I will try on my other computer. In the meantime, these drivers need to be updated:
Code:
ASACPI	9648d000	9648e420	Thu Aug 12 20:52:52 2004 (411c2d04)	00004aa7		ASACPI.sys
vncmirror	96571000	96578000	Fri Mar 14 11:42:46 2008 (47dab916)	00007111		vncmirror.sys
Rtnicxp	964dd000	964ec000	Fri May 30 09:12:11 2008 (4840194b)	00018af7		Rtnicxp.sys
ADIHdAud	966b5000	96716000	Fri Jan 16 07:59:37 2009 (4970a0d9)	0006ae0e		ADIHdAud.sys
vsmraid	88aa4000	88ac9000	Fri Jan 30 18:13:29 2009 (4983a5b9)	00029423		vsmraid.sys
dump_vsmraid	9677f000	967a4000	Fri Jan 30 18:13:29 2009 (4983a5b9)	00029423		dump_vsmraid.sys
Of the above, ASACPI.SYS is a known BSOD problem on Windows 7. Update the driver by:
1. Going to the Asus motherboard support site
When you reach the website:
2. Scroll down the page and click Utilities
3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
4. Search for "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (without quotes)
5. Download and install the driver.
6. After installation is complete, verify that it installed correctly.
a. Click Start Menu
b. Click My Computer
c. Go to C:\WIndows\System32\drivers\
d. Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)
Thanks to JMH and zigzag3143 for the above information.

Let us know if the above steps fix your issue. Otherwise, we have other steps to try.
My System SpecsSystem Spec
28 Dec 2011   #5

windows 7 ultimate 32 bit
 
 

ok installed right will let you know if it crashes again. If you see anything else that needs fixed please let me know.
Thanks
My System SpecsSystem Spec
28 Dec 2011   #6

Windows 7 Home Premium 64 Bit
 
 

No problem, and good luck!
My System SpecsSystem Spec
28 Dec 2011   #7

windows 7 ultimate 32 bit
 
 

just crashed again here is a mini dump hope it helps. Will be gone for a little while can and will answer any questions as soon as I get back
Thanks
My System SpecsSystem Spec
28 Dec 2011   #8

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by whomeno View Post
just crashed again here is a mini dump hope it helps. Will be gone for a little while can and will answer any questions as soon as I get back
Thanks
For some reason, I am unable to load your dmp files. If anyone else could do so, I would greatly appreciate it.

The only advice I have left to give based on what I have been able to see of your dmp files:

1. Download and install Driver Sweeper
2. Download the latest nVidia driver for your display card
3. Click Start Menu
4. Right Click My Computer
5. Click Manage
6. Click Device Manager from the list on the left
7. Click the + next to Display adapter
8. Right click your display/graphics nVidia device
9. Click Uninstall
10. Check the box to Delete driver software for the device
11. Click OK
12. Restart your computer in safe mode
13. Run Driver Sweeper, select display card nVidia drivers, analyze, clean
14. Restart your computer
15. Install the latest drivers
My System SpecsSystem Spec
29 Dec 2011   #9

Windows 7 Home Premium 64 Bit
 
 

Code:

Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\whomeno\122811-14234-01\122811-14234-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0x8284a000 PsLoadedModuleList = 0x829934f0
Debug session time: Wed Dec 28 15:38:12.253 2011 (GMT-7)
System Uptime: 0 days 5:29:39.269
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
......
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 869d20c8, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 96f3adea, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

FAULTING_IP: 
nvlddmkm+126dea
96f3adea 55              push    ebp

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
807f8b74 9795f07b 00000116 869d20c8 96f3adea nt!KeBugCheckEx+0x1e
807f8b98 97953937 96f3adea 00000000 00000002 dxgkrnl!TdrBugcheckOnTimeout+0x8d
807f8bbc 9798f92c 00000000 00000102 86a07788 dxgkrnl!TdrIsRecoveryRequired+0xb8
807f8c34 979b9944 fffffcfb 00134ffa 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
807f8c5c 979ba065 00000000 00000000 00000000 dxgmms1!VidSchiCheckHwProgress+0x68
807f8c98 979968f0 807f8c90 86633f08 8713d380 dxgmms1!VidSchiWaitForSchedulerEvents+0x1b1
807f8d28 979bb3c9 86a07788 82881509 86a07788 dxgmms1!VidSchiScheduleCommandToRun+0xaa
807f8d3c 979bb485 86a07788 00000000 86a26d48 dxgmms1!VidSchiRun_PriorityTable+0xf
807f8d50 82a52fda 86a07788 9c547748 00000000 dxgmms1!VidSchiWorkerThread+0x7f
807f8d90 828fb1d9 979bb406 86a07788 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+126dea
96f3adea 55              push    ebp

SYMBOL_NAME:  nvlddmkm+126dea

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ecd9f34

FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
As you can see, I was able to open your dmp file.

You have a TDR fault with your display driver. See STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
Reply

 nvlddmkm.sys bsod with geforce 7600GT




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