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Windows 7: My Computer Freezes at Shutdown Loading Screen But Not in Safe Mode.


28 Dec 2011   #1

Windows 7 Ultimate x64
 
 
My Computer Freezes at Shutdown Loading Screen But Not in Safe Mode.

My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened. I want to know if anyone knows how to fix this problem. Sorry im new i dont know where to post this topic.


Machine Specs-
OS
Windows 7 Ultimate x64

CPU

Intel Core i5-2500 CPu 3.30GHz

Motherboard

PH61A-P35 (B3)

Memory

8 GB

Graphics Card(s)

NVIDIA GeForce 7950 GT

Sound Card

Dynex

Monitor(s) Displays

AOC 20in

Screen Resolution

1366x768

Hard Drives

500 gb

PSU

650w


My System SpecsSystem Spec
.

28 Dec 2011   #2

Windows 7 Pro x64
 
 

How long does it freeze for?
How long do you wait?
Shutting done can sometimes take a few minutes depending on what programs are running and may not shut down for a longer period if installing updates.
My System SpecsSystem Spec
28 Dec 2011   #3

Windows 7 Ultimate x64
 
 

It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened
My System SpecsSystem Spec
.


28 Dec 2011   #4

win 7 ( 64 bit)
 
 

i got this from another site maybe it will help you,

it might tend to indicate a driver problem. Another thought is that there is a sound played during the "Exit Windows". I have read that if that WAV file is corrupted or damaged, then Windows freezes.In "Sound Schemes", you might set "Exit Windows"
sound to None.

scrooge
My System SpecsSystem Spec
28 Dec 2011   #5
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Welcome...

What follows are some generic steps that MAY be of help.


* Should you get a BSOD we need the DMP files to analyse & thus better help you.


* There are many reasons why a PC " behaves" this way.

These annoying " gliches" may be caused by an overloaded hard drive, overworked CPU, Malware, running 2 AV 's, unnecessary data, Browser addons or you may have unnecessary programs running in the background etc....etc...

* Make sure all intake/exhausts vents are clean along with all fans. Then get some temp monitoring software for cpu, gpu.


* If you are overclocking STOP!


* Try clean-boot troubleshooting to see if something running in the background is the culprit.


How to perform a clean boot in Windows Vista or Windows 7 -
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

* Repair Windows 7 System Files with System File Checker

It may need to be run up to three times before successful.
SFC /SCANNOW Command - System File Checker


*Also run CheckDisk so we can rule out corruption as much as possible.

How to Run Disk Check in Windows 7
Disk Check


* Event viewer.

Type eventvwr in search and go to the windows log > application tab.
Look for errors that say app hang, or app crash, or anything related to the CURRENT problem.
When you find them take a screenshot and upload them to us.

FYI

Use Advanced Tools to Troubleshoot Performance Problems in Windows 7 - How-To Geek
My System SpecsSystem Spec
28 Dec 2011   #6

Windows 7 Pro-x64
 
 

Is Windows up to date?
My System SpecsSystem Spec
28 Dec 2011   #7

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by carwiz View Post
Is Windows up to date?
yes
My System SpecsSystem Spec
04 Feb 2012   #8

Windows 7 Ultimate x64
 
 

please disregard
My System SpecsSystem Spec
04 Feb 2012   #9

Windows 7 Ultimate x64
 
 

Attachment 196745
Quote   Quote: Originally Posted by jmh View Post
welcome...

What follows are some generic steps that may be of help.


* should you get a bsod we need the dmp files to analyse & thus better help you.


* there are many reasons why a pc " behaves" this way.

these annoying " gliches" may be caused by an overloaded hard drive, overworked cpu, malware, running 2 av 's, unnecessary data, browser addons or you may have unnecessary programs running in the background etc....etc...

* make sure all intake/exhausts vents are clean along with all fans. Then get some temp monitoring software for cpu, gpu.


* if you are overclocking stop!


* try clean-boot troubleshooting to see if something running in the background is the culprit.


how to perform a clean boot in windows vista or windows 7 -
how to troubleshoot a problem by performing a clean boot in windows vista or in windows 7

* repair windows 7 system files with system file checker

it may need to be run up to three times before successful.
SFC /SCANNOW Command - System File Checker


*also run checkdisk so we can rule out corruption as much as possible.

how to run disk check in windows 7
Disk Check


* event viewer.

type eventvwr in search and go to the windows log > application tab.
Look for errors that say app hang, or app crash, or anything related to the current problem.
When you find them take a screenshot and upload them to us.

Fyi

use advanced tools to troubleshoot performance problems in windows 7 - how-to geek
My System SpecsSystem Spec
04 Feb 2012   #10

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by mgp1964 View Post
How long does it freeze for?
How long do you wait?
Shutting done can sometimes take a few minutes depending on what programs are running and may not shut down for a longer period if installing updates.
Now i get the BSOD every time i shut down my computer.
My System SpecsSystem Spec
Reply

 My Computer Freezes at Shutdown Loading Screen But Not in Safe Mode.




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