BlueScreen window's 7 64bit


  1. Posts : 9
    Windows 7 Ultimate x64
       #1

    BlueScreen window's 7 64bit


    Blue screen problem....... Window's 64 bit

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C000001D
    BCP2: FFFFF960000823A6
    BCP3: FFFFF88008E07F40
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    This is the problem showed in my system.....

    dump file is attached.....

    Plz Reply..
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    siddhesh said:
    Blue screen problem....... Window's 64 bit

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C000001D
    BCP2: FFFFF960000823A6
    BCP3: FFFFF88008E07F40
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    This is the problem showed in my system.....

    dump file is attached.....

    Plz Reply..


    I do notice Kaspersky which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

    http://support.kaspersky.com/downloa...vremover10.zip

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  3. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Files that help describe the problem:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_MsMpEng.exe_6b20e3d4c1a4a37ba589a96178af71 023d189_cab_07b5842d\WER335F.tmp.appcompat.txt
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_MsMpEng.exe_6b20e3d4c1a4a37ba589a96178af71 023d189_cab_07b5842d\WER34B7.tmp.WERInternalMetadata.xml
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_MsMpEng.exe_6b20e3d4c1a4a37ba589a96178af71 023d189_cab_07b5842d\WER34B8.tmp.hdmp

    i m getting thisss error also can u plz tell me whats the reason of this?
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    siddhesh said:
    Files that help describe the problem:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_MsMpEng.exe_6b20e3d4c1a4a37ba589a96178af71 023d189_cab_07b5842d\WER335F.tmp.appcompat.txt
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_MsMpEng.exe_6b20e3d4c1a4a37ba589a96178af71 023d189_cab_07b5842d\WER34B7.tmp.WERInternalMetadata.xml
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_MsMpEng.exe_6b20e3d4c1a4a37ba589a96178af71 023d189_cab_07b5842d\WER34B8.tmp.hdmp

    i m getting thisss error also can u plz tell me whats the reason of this?
    Corrupt MSE definitions. Not the cause of your crashes.
      My Computer


  5. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #5

    i m not getting u.. what should i do.. can u tell me...?
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    siddhesh said:
    i m not getting u.. what should i do.. can u tell me...?
    Have you removed Kaspersky as suggested before?
      My Computer


 

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