Multiple BSOD and Crashes, Browser Crash too

execmanoj · 29 Dec 2011

Hi All,

I am running Windows 7 Build 7601 Sp1, I purchase this laptop in Nov 2007, it's HP tx1000 model, Windows Vista was preloaded.

I have multiple BSOD and Mazilla, Safari Crash everyday. It's very rare that I go without a BSOD a day. Sometimes, it crashes 20-30times in a day. I can't afford to buy new computer right now, it seems laptop life is over in 4 years.
I have attached minidump zip file.

Please guide me, what to do? Is any hardware issue or software issue is causing this crash, I am literally depressed with my laptop.

Thanks,

Manoj

yowanvista · 29 Dec 2011

Remove any software belonging to Alladin Knowledge systems, it uses an old driver which isn't compatible with Windows 7
Update your NVIDIA nForce driver and your Nvidia Display driver
Drivers - Download NVIDIA Drivers

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 001904fb
Arg2: 93a99928
Arg3: 93a99500
Arg4: 82f2c7ff

Debugging Details:
------------------


EXCEPTION_RECORD:  93a99928 -- (.exr 0xffffffff93a99928)
ExceptionAddress: 82f2c7ff (nt!ExDeferredFreePool+0x0000019f)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000004
Attempt to read from address 00000004

CONTEXT:  93a99500 -- (.cxr 0xffffffff93a99500)
eax=b56d6808 ebx=00000000 ecx=000001ff edx=00000000 esi=b56d6810 edi=8525d500
eip=82f2c7ff esp=93a999f0 ebp=93a99a28 iopl=0         nv up ei ng nz ac po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00210292
nt!ExDeferredFreePool+0x19f:
82f2c7ff 397304          cmp     dword ptr [ebx+4],esi ds:0023:00000004=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  00000004

READ_ADDRESS: GetPointerFromAddress: unable to read from 82f74848
Unable to read MiSystemVaType memory at 82f53e20
 00000004 

FOLLOWUP_IP: 
nt!ExDeferredFreePool+19f
82f2c7ff 397304          cmp     dword ptr [ebx+4],esi

FAULTING_IP: 
nt!ExDeferredFreePool+19f
82f2c7ff 397304          cmp     dword ptr [ebx+4],esi

BUGCHECK_STR:  0x24

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER:  from 82f2c35f to 82f2c7ff

STACK_TEXT:  
93a99a28 82f2c35f 8525d500 00000000 ffff7fff nt!ExDeferredFreePool+0x19f
93a99a90 8ae3de69 b56ab008 6e664d46 93a99aac nt!ExFreePoolWithTag+0x8a4
93a99aa0 8ae3deb9 b56ab034 93a99ac4 8ae3e282 fltmgr!FltpFreeFileNameInformation+0x17
93a99aac 8ae3e282 b56ab034 861ea3d0 856a7578 fltmgr!FltReleaseFileNameInformation+0x2b
93a99ac4 8ae3e311 856a7578 00008000 ffffffff fltmgr!DeleteNameCacheNodes+0xfe
93a99ae0 8ae417af 861ea3d0 856a7578 856a75b8 fltmgr!FltpFreeNameCacheList+0x17
93a99afc 8ae419b4 856a7578 b406a738 00000000 fltmgr!CleanupStreamListCtrl+0x37
93a99b10 8308a2a1 856a757c b6f30ce8 00000000 fltmgr!DeleteStreamListCtrlCallback+0x5a
93a99b50 8af0c89c b406a738 b406a648 b406a738 nt!FsRtlTeardownPerStreamContexts+0x13a
93a99b6c 8aefd0b5 00000703 b406a670 b406a648 Ntfs!NtfsDeleteScb+0x214
93a99b84 8ae809e2 856a7450 b406a738 00000000 Ntfs!NtfsRemoveScb+0xc5
93a99ba0 8af0c2d7 856a7450 b406a648 00000000 Ntfs!NtfsPrepareFcbForRemoval+0x62
93a99be4 8ae7c2cb 856a7450 b406a738 b406a950 Ntfs!NtfsTeardownStructures+0x68
93a99c0c 8af10331 856a7450 b406a738 b406a950 Ntfs!NtfsDecrementCloseCounts+0xaf
93a99c6c 8af14414 856a7450 b406a738 b406a648 Ntfs!NtfsCommonClose+0x4f2
93a99d00 82e88a6b 00000000 00000000 85493558 Ntfs!NtfsFspClose+0x118
93a99d50 83013fda 80000000 b6f30a28 00000000 nt!ExpWorkerThread+0x10d
93a99d90 82ebc1f9 82e8895e 80000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!ExDeferredFreePool+19f

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: Pool_Corruption

STACK_COMMAND:  .cxr 0xffffffff93a99500 ; kb

FAILURE_BUCKET_ID:  0x24_nt!ExDeferredFreePool+19f

BUCKET_ID:  0x24_nt!ExDeferredFreePool+19f

Followup: Pool_corruption
---------