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Windows 7: Computer crash - fltmgr.sys+c965


29 Dec 2011   #1
chetansha

Windows 7 X64 Ultimate
 
 
Computer crash - BSOD

Hi guys,
I was just browsing the net when my pc crashed. I am putting up the files as required. Hope to find out what went wrong so i can take necessary action.
One more point. The comp feels slow after restart. I booted to safe mode,did scheduled chkdsk of C Dirve on restart. Chkdsk did not show any errors.

PC Details :
Field Value

Motherboard
CPU Type QuadCore AMD Phenom II X4 Black Edition 955, 3200 MHz (16 x 200)
Motherboard Name MSI 890GXM-G65 (MS-7642) (1 PCI, 1 PCI-E x1, 2 PCI-E x16, 4 DDR3 DIMM, Audio, Video, Gigabit LAN)
Motherboard Chipset AMD 890GX, AMD K10
System Memory 7680 MB (DDR3-1066 DDR3 SDRAM)
DIMM1: Corsair Dominator CMP8GX3M2A1600C9 4 GB DDR3-1066 DDR3 SDRAM (7-7-7-20 @ 533 MHz) (6-6-6-18 @ 457 MHz)
DIMM2: Corsair Dominator CMP8GX3M2A1600C9 4 GB DDR3-1066 DDR3 SDRAM (7-7-7-20 @ 533 MHz) (6-6-6-18 @ 457 MHz)
BIOS Type AMI (04/20/11)
Communication Port Communications Port (COM1)

Display
Video Adapter ATI Radeon HD 4290 (624 MB)
Video Adapter ATI Radeon HD 4290 (624 MB)
3D Accelerator ATI Radeon HD 4290 (RS880D)
Monitor Asus VH202 [20" LCD] (97LMTF041005)

Multimedia
Audio Adapter ATI Radeon IGP HDMI @ AMD RS880 Chipset - High Definition Audio Controller
Audio Adapter Realtek ALC889 @ ATI SB800 - High Definition Audio Controller

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive My Book World Edition Network Storage
Disk Drive ST2000DL003-9VT166 ATA Device (2000 GB, 5900 RPM, SATA-III)
Disk Drive WDC WD1002FAEX-00Z3A0 ATA Device (1000 GB, 7200 RPM, SATA-III)
Optical Drive HL-DT-ST DVD-RAM GH22NP20 ATA Device (DVD+R9:16x, DVD-R9:12x, DVD+RW:22x/8x, DVD-RW:22x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 214.7 GB (71.1 GB free)
D: (NTFS) 214.8 GB (68.0 GB free)
E: (NTFS) 501.8 GB (55.8 GB free)
K: (NTFS) 464.8 GB (296.2 GB free)
L: (NTFS) 464.8 GB (323.5 GB free)
M: (NTFS) 933.3 GB (160.4 GB free)
Total Size 2794.4 GB (975.0 GB free)

Input
Keyboard Standard PS/2 Keyboard
Mouse Microsoft USB Basic Optical Mouse (IntelliPoint)

Network
Primary IP Address 192.168.1.8
Primary MAC Address 6C-62-6D-00-DE-2E
Network Adapter Realtek PCIe GBE Family Controller (192.168.1.8)
Modem U.S. Robotics 56K Message

Peripherals
Printer Adobe PDF
Printer CAPTURE FAX BVRP
Printer Fax
Printer HP LaserJet 1020
Printer Microsoft XPS Document Writer
Printer PrinterShare
Printer Send To OneNote 2010
USB1 Controller ATI SB800 - OHCI USB Controller
USB1 Controller ATI SB800 - OHCI USB Controller
USB1 Controller ATI SB800 - OHCI USB Controller
USB1 Controller ATI SB800 - OHCI USB Controller
USB2 Controller ATI SB800 - EHCI USB 2.0 Controller
USB2 Controller ATI SB800 - EHCI USB 2.0 Controller
USB2 Controller ATI SB800 - EHCI USB 2.0 Controller
USB3 Controller NEC uPD720200 USB 3.0 Host Controller
USB Device Microsoft Hardware USB Mouse

DMI
DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version V1.11
DMI System Manufacturer MSI
DMI System Product MS-7642
DMI System Version 1.0
DMI System Serial Number To Be Filled By O.E.M.
DMI System UUID 00000000-00000000-00006C62-6D00DE2E
DMI Motherboard Manufacturer MSI
DMI Motherboard Product 890GXM-G65 (MS-7642)
DMI Motherboard Version 1.0
DMI Motherboard Serial Number To be filled by O.E.M.
DMI Chassis Manufacturer MSI
DMI Chassis Version 1.0
DMI Chassis Serial Number To Be Filled By O.E.M.
DMI Chassis Asset Tag To Be Filled By O.E.M.
DMI Chassis Type Desktop Case


My System SpecsSystem Spec
31 Dec 2011   #2
chetansha

Windows 7 X64 Ultimate
 
 

Another crash today :
caused by driver : AtihdW76.sys
Caused by address: AtihdW76.sys+2021601
My System SpecsSystem Spec
31 Dec 2011   #3
chetansha

Windows 7 X64 Ultimate
 
 

Files attached. Can some one please let me know what is wrong?
My System SpecsSystem Spec
01 Jan 2012   #4
chetansha

Windows 7 X64 Ultimate
 
 

New BSOD on new year. Will some one help me out ?
010112-23618-01.dmp
01-01-2012 17:47:23 MEMORY_MANAGEMENT 0x0000001a 00000000`00041287 00000000`066ecb60 00000000`00000000 00000000`00000000 atikmdag.sys atikmdag.sys+61e90 x64 ntoskrnl.exe+705c0

Uploaded files from today's crash
My System SpecsSystem Spec
01 Jan 2012   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by chetansha View Post
Files attached. Can some one please let me know what is wrong?

Related to AtihdLH3.sys High Definition Audio Function Driver from ATI Technologies, Inc.

Related to
AODDriver.sys AMD OverDrive Service Driver from Advanced Micro Devices


First, stop overclocking. (you have 2 overclocking drivers from 2 years apart) Reset everything to default


Second you have quite a few old drivers in need of updating.

Code:
mdmxsdk.sys    6/19/2006 4:27:26 PM    fffff880`079ef000    fffff300`079f3280        0xfffffa8000004280    0x449716be                        
secdrv.SYS    9/13/2006 8:18:38 AM    fffff880`07f9b000    002cf8c1`07fa6000        0x002d00410000b000    0x4508052e                        
cpuz132_x64.sys    3/26/2009 6:17:23 PM    fffff880`078a2000    fffff880`078aa000        0x00008000    0x49cc0d03                        
JakNDis.sys    5/11/2009 3:53:33 PM    fffff880`04256000    fffff300`04261000        0xfffffa800000b000    0x4a08904d                        
cdrbsdrv.SYS    6/16/2009 10:37:33 PM    fffff880`0108b000    fffff880`01099000        0x0000e000    0x4a3864fd                        
AODDriver.sys    9/2/2009 9:41:48 PM    fffff880`08157000    26221b91`08160000        0x2622231100009000    0x4a9f2cec
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
01 Jan 2012   #6
chetansha

Windows 7 X64 Ultimate
 
 

The AOD was just installed from m/b CD, I havent overclocked my pc. I have removed AOD now and let me check on other drivers
My System SpecsSystem Spec
01 Jan 2012   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by chetansha View Post
The AOD was just installed from m/b CD, I havent overclocked my pc. I have removed AOD now and let me check on other drivers
If ou continue to crash, upload the dmps
My System SpecsSystem Spec
06 Jan 2012   #8
chetansha

Windows 7 X64 Ultimate
 
 

I reinstalled the OS on Jan 1st - after formatting the drive. Crash started today. This is what i find
010612-43539-01.dmp 06-01-2012 20:20:47 ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY 0x000000fc 00000000`00041287 83300001`8c30e847 fffff880`02f1b960 00000000`00000000 CLASSPNP.SYS CLASSPNP.SYS+1c27 x64 C:\Windows\minidump\010612-43539-01.dmp

I have run Memtest from USB drive, no errors were found. Attaching the files .
My System SpecsSystem Spec
09 Jan 2012   #9
chetansha

Windows 7 X64 Ultimate
 
 

new day another crash.
010912-15709-01.dmp 09-01-2012 19:40:42 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`000000ff 00000000`00000005 00000000`00000000 fffff800`02c82ef0 ntoskrnl.exe ntoskrnl.exe+7cc40 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 C:\Windows\minidump\010912-15709-01.dmp
My System SpecsSystem Spec
09 Jan 2012   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by chetansha View Post
new day another crash.
010912-15709-01.dmp 09-01-2012 19:40:42 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`000000ff 00000000`00000005 00000000`00000000 fffff800`02c82ef0 ntoskrnl.exe ntoskrnl.exe+7cc40 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 C:\Windows\minidump\010912-15709-01.dmp



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
Reply

 Computer crash - fltmgr.sys+c965




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