BSOD often, on my dell studio 1558, bccode fe, when i do something

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  1. Posts : 7
    windows 7 Professional Service Pack 1
       #1

    BSOD often, on my dell studio 1558, bccode fe, when i do something


    Hi,
    i'm an italian boy, this is my first thread in sevenforums.
    My Notebook often restart with a BSoD, i've posting in zip in allegate the occurence do help me.
    can be the monitor?
    Because, often the BSoD start when i open or close my notebook's monitor.
    Help me, please.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Code:
    1. Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\giovix89\Windows_NT6_BSOD_jcgriff2\120511-18844-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`02e16000 PsLoadedModuleList = 0xfffff800`0305b670 Debug session time: Mon Dec 5 06:56:30.410 2011 (UTC - 7:00) System Uptime: 1 days 22:36:55.530 Loading Kernel Symbols ............................................................... ................................................................ ..................................... Loading User Symbols Loading unloaded module list ...... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck FE, {8, 6, 5, fffffa8007ef2160} ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbport!_DEVICE_EXTENSION *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BUGCODE_USB_DRIVER (fe) USB Driver bugcheck, first parameter is USB bugcheck code. Arguments: Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent Arg4: fffffa8007ef2160, TimeoutContext - PortData Debugging Details: ------------------ ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbport!_DEVICE_EXTENSION *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xFE PROCESS_NAME: System CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff88005f15a60 to fffff80002e92c40 STACK_TEXT: fffff880`035a8c18 fffff880`05f15a60 : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx fffff880`035a8c20 fffff800`031899e3 : fffffa80`07ee9050 00000000`00000001 ffffffff`dc3a58a0 fffff800`030332b8 : usbhub!UsbhHubProcessChangeWorker+0xec fffff880`035a8c80 fffff800`02e9d001 : fffff800`03033200 fffff800`03189901 fffffa80`04185000 fffffa80`04185040 : nt!IopProcessWorkItem+0x23 fffff880`035a8cb0 fffff800`0312dfee : 00000000`00800000 fffffa80`04185040 00000000`00000080 fffffa80`0416fb30 : nt!ExpWorkerThread+0x111 fffff880`035a8d40 fffff800`02e845e6 : fffff880`033d3180 fffffa80`04185040 fffff880`033ddfc0 ffffffff`ffffffff : nt!PspSystemThreadStartup+0x5a fffff880`035a8d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: usbhub!UsbhHubProcessChangeWorker+ec fffff880`05f15a60 cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: usbhub!UsbhHubProcessChangeWorker+ec FOLLOWUP_NAME: MachineOwner MODULE_NAME: usbhub IMAGE_NAME: usbhub.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c15 FAILURE_BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec Followup: MachineOwner ---------
    2. Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\giovix89\Windows_NT6_BSOD_jcgriff2\120811-18049-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`02e12000 PsLoadedModuleList = 0xfffff800`03057670 Debug session time: Thu Dec 8 07:36:01.954 2011 (UTC - 7:00) System Uptime: 0 days 2:53:49.406 Loading Kernel Symbols ............................................................... ................................................................ ..................................... Loading User Symbols Loading unloaded module list .......... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck FE, {8, 6, 5, fffffa8007305160} ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbport!_DEVICE_EXTENSION *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec ) Followup: MachineOwner --------- 3: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BUGCODE_USB_DRIVER (fe) USB Driver bugcheck, first parameter is USB bugcheck code. Arguments: Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent Arg4: fffffa8007305160, TimeoutContext - PortData Debugging Details: ------------------ ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbport!_DEVICE_EXTENSION *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xFE PROCESS_NAME: System CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff88005e82a60 to fffff80002e8ec40 STACK_TEXT: fffff880`035a1c18 fffff880`05e82a60 : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx fffff880`035a1c20 fffff800`031859e3 : fffffa80`072fb050 00000000`00000001 ffffffff`dc3a58a0 fffff800`0302f2b8 : usbhub!UsbhHubProcessChangeWorker+0xec fffff880`035a1c80 fffff800`02e99001 : fffff800`0302f200 fffff800`03185901 fffffa80`0418a100 fffffa80`0418a1a0 : nt!IopProcessWorkItem+0x23 fffff880`035a1cb0 fffff800`03129fee : 00000000`00000000 fffffa80`0418a1a0 00000000`00000080 fffffa80`0416fb30 : nt!ExpWorkerThread+0x111 fffff880`035a1d40 fffff800`02e805e6 : fffff880`033d3180 fffffa80`0418a1a0 fffff880`033ddfc0 ffffffff`ffffffff : nt!PspSystemThreadStartup+0x5a fffff880`035a1d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: usbhub!UsbhHubProcessChangeWorker+ec fffff880`05e82a60 cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: usbhub!UsbhHubProcessChangeWorker+ec FOLLOWUP_NAME: MachineOwner MODULE_NAME: usbhub IMAGE_NAME: usbhub.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c15 FAILURE_BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec Followup: MachineOwner ---------
    3. Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\giovix89\Windows_NT6_BSOD_jcgriff2\122611-19016-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`02e0f000 PsLoadedModuleList = 0xfffff800`03054670 Debug session time: Mon Dec 26 15:07:24.892 2011 (UTC - 7:00) System Uptime: 0 days 8:04:53.344 Loading Kernel Symbols ............................................................... ................................................................ .................................... Loading User Symbols Loading unloaded module list ........ ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck FE, {8, 6, 5, fffffa8007ebc160} ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbport!_DEVICE_EXTENSION *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BUGCODE_USB_DRIVER (fe) USB Driver bugcheck, first parameter is USB bugcheck code. Arguments: Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent Arg4: fffffa8007ebc160, TimeoutContext - PortData Debugging Details: ------------------ ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbport!_DEVICE_EXTENSION *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xFE PROCESS_NAME: System CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff88005ea7a60 to fffff80002e8bc40 STACK_TEXT: fffff880`035a1c18 fffff880`05ea7a60 : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx fffff880`035a1c20 fffff800`031829e3 : fffffa80`07ebf050 00000000`00000001 ffffffff`dc3a58a0 fffff800`0302c2b8 : usbhub!UsbhHubProcessChangeWorker+0xec fffff880`035a1c80 fffff800`02e96001 : fffff800`0302c200 fffff800`03182901 fffffa80`0418a100 fffffa80`0418a1a0 : nt!IopProcessWorkItem+0x23 fffff880`035a1cb0 fffff800`03126fee : 00000000`40402000 fffffa80`0418a1a0 00000000`00000080 fffffa80`0416fb30 : nt!ExpWorkerThread+0x111 fffff880`035a1d40 fffff800`02e7d5e6 : fffff880`033d3180 fffffa80`0418a1a0 fffff880`033ddfc0 fff7f7ff`7fbfffdf : nt!PspSystemThreadStartup+0x5a fffff880`035a1d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: usbhub!UsbhHubProcessChangeWorker+ec fffff880`05ea7a60 cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: usbhub!UsbhHubProcessChangeWorker+ec FOLLOWUP_NAME: MachineOwner MODULE_NAME: usbhub IMAGE_NAME: usbhub.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c15 FAILURE_BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec Followup: MachineOwner ---------
    4. Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\giovix89\Windows_NT6_BSOD_jcgriff2\122911-18548-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`02e11000 PsLoadedModuleList = 0xfffff800`03056670 Debug session time: Thu Dec 29 07:09:28.384 2011 (UTC - 7:00) System Uptime: 2 days 16:01:36.835 Loading Kernel Symbols ............................................................... ................................................................ .................................... Loading User Symbols Loading unloaded module list ........ ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck FE, {8, 6, 5, fffffa80072ec160} ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbport!_DEVICE_EXTENSION *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BUGCODE_USB_DRIVER (fe) USB Driver bugcheck, first parameter is USB bugcheck code. Arguments: Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent Arg4: fffffa80072ec160, TimeoutContext - PortData Debugging Details: ------------------ ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbport!_DEVICE_EXTENSION *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: usbhub!_DEVICE_EXTENSION_HUB *** *** *** ************************************************************************* CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xFE PROCESS_NAME: System CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff88005ef0a60 to fffff80002e8dc40 STACK_TEXT: fffff880`035b6c18 fffff880`05ef0a60 : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx fffff880`035b6c20 fffff800`031849e3 : fffffa80`072e6050 00000000`00000001 ffffffff`dc3a58a0 fffff800`0302e2b8 : usbhub!UsbhHubProcessChangeWorker+0xec fffff880`035b6c80 fffff800`02e98001 : fffff800`0302e200 fffff800`03184901 fffffa80`041a0600 fffffa80`041a0680 : nt!IopProcessWorkItem+0x23 fffff880`035b6cb0 fffff800`03128fee : ba416d00`c2f7cc05 fffffa80`041a0680 00000000`00000080 fffffa80`0418ab30 : nt!ExpWorkerThread+0x111 fffff880`035b6d40 fffff800`02e7f5e6 : fffff880`033d3180 fffffa80`041a0680 fffff880`033ddfc0 eb43adfb`7677b7fb : nt!PspSystemThreadStartup+0x5a fffff880`035b6d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: usbhub!UsbhHubProcessChangeWorker+ec fffff880`05ef0a60 cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: usbhub!UsbhHubProcessChangeWorker+ec FOLLOWUP_NAME: MachineOwner MODULE_NAME: usbhub IMAGE_NAME: usbhub.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c15 FAILURE_BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec BUCKET_ID: X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec Followup: MachineOwner ---------
    Your blue screens are all due to usbhub.sys. Follow the steps in USB Driver - General Fix for Problems and see if it fixes the issue.

    If you continue to have problems after following the above steps, let us know, and we can explore further options.
      My Computer


  3. Posts : 7
    windows 7 Professional Service Pack 1
    Thread Starter
       #3

    Sorry before to do it.
    But, if i have connected no peripherals usb, why it appared to me?
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    giovix89 said:
    Sorry before to do it.
    But, if i have connected no peripherals usb, why it appared to me?
    The system can have usb devices installed on it at other times and those can still exist on the system in a hidden state. That is why you must uninstall all hidden usb devices within the steps in that tutorial.
      My Computer


  5. Posts : 7
    windows 7 Professional Service Pack 1
    Thread Starter
       #5

    i've uninstall all faded device.
    But i can't find the file infcache.1.
    Another question, the BSod can depend of virtualbox?
    And, in my computer i can see the screen, which is in file zip, but i havn't no usb composite peripherals attached.
    why it appared?
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #6

    giovix89 said:
    i've uninstall all faded device.
    But i can't find the file infcache.1.
    Another question, the BSod can depend of virtualbox?
    And, in my computer i can see the screen, which is in file zip, but i havn't no usb composite peripherals attached.
    why it appared?
    Virtualbox installs virtual drivers to link with your USB hardware for the virtual machine. Try uninstalling it (after first backing up your virtual machines to an external drive) and see if the problem persists. You may install the latest version after testing, and it may fix your issue if Virtualbox is indeed the cause.
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #7

    giovix89 said:
    i've uninstall all faded device.
    But i can't find the file infcache.1.
    Another question, the BSod can depend of virtualbox?
    And, in my computer i can see the screen, which is in file zip, but i havn't no usb composite peripherals attached.
    why it appared?
    infcache.1 may not show up through search. Windows folder is not indexed in the search.

    Go to C:\Windows\System32\Driverstore and see if infcache.1 is listed in that folder. Then follow the steps.
      My Computer


  8. Posts : 7
    windows 7 Professional Service Pack 1
    Thread Starter
       #8

    Thank's Mike.
    I've done all.
    So, now I can only hope.
    But the device composite which you can see into the file zip, why it appears ?
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #9

    Do you have a mouse, keyboard, or other device plugged in? A composite device is typically a USB device that has multiple facets to it. Some computers have these built in, so if you do not have something plugged in, that may be the case for you.
      My Computer


  10. Posts : 7
    windows 7 Professional Service Pack 1
    Thread Starter
       #10

    Yes i havn't device plugged in.
    How i can know what device is? If is a device interconnnect with a some program?
      My Computer


 
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