BSOD at Startup, no prior indication of problem


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    BSOD at Startup, no prior indication of problem


    Basic Info About My Computer:
    Windows 7 Home Premium 64bit
    The original installed OS on the system - Yes.
    OEM (came pre-installed from retailer)

    The laptop was first booted in October 2010.
    I've never re-installed the OS.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9088
    BCP1: FFFFF880063A1880
    BCP2: FFFFF880063A1884
    BCP3: FFFFF880063A1890
    BCP4: FFFFF880063A1894
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\122911-31683-01.dmp
    C:\Users\Admin\AppData\Local\Temp\WER-60746-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Code:
    Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\Yehonatan\Windows_NT6_BSOD_jcgriff2\122911-31683-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
    Machine Name:
    Kernel base = 0xfffff800`02e4a000 PsLoadedModuleList = 0xfffff800`03087e70
    Debug session time: Thu Dec 29 08:48:15.562 2011 (GMT-7)
    System Uptime: 0 days 5:33:17.544
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................
    Loading User Symbols
    Loading unloaded module list
    .....
    Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9088, {fffff880063a1880, fffff880063a1884, fffff880063a1890, fffff880063a1894}
    
    Probably caused by : iaStor.sys ( iaStor+4b41e )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Unknown bugcheck code (9088)
    Unknown bugcheck description
    Arguments:
    Arg1: fffff880063a1880
    Arg2: fffff880063a1884
    Arg3: fffff880063a1890
    Arg4: fffff880063a1894
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9088
    
    PROCESS_NAME:  IAANTmon.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff880010f641e to fffff80002eba5c0
    
    STACK_TEXT:  
    fffff880`063a1818 fffff880`010f641e : 00000000`00009088 fffff880`063a1880 fffff880`063a1884 fffff880`063a1890 : nt!KeBugCheckEx
    fffff880`063a1820 00000000`00009088 : fffff880`063a1880 fffff880`063a1884 fffff880`063a1890 fffff880`063a1894 : iaStor+0x4b41e
    fffff880`063a1828 fffff880`063a1880 : fffff880`063a1884 fffff880`063a1890 fffff880`063a1894 00000000`00000000 : 0x9088
    fffff880`063a1830 fffff880`063a1884 : fffff880`063a1890 fffff880`063a1894 00000000`00000000 fffffa80`0596e000 : 0xfffff880`063a1880
    fffff880`063a1838 fffff880`063a1890 : fffff880`063a1894 00000000`00000000 fffffa80`0596e000 00000000`00000000 : 0xfffff880`063a1884
    fffff880`063a1840 fffff880`063a1894 : 00000000`00000000 fffffa80`0596e000 00000000`00000000 fffffa80`058a86b0 : 0xfffff880`063a1890
    fffff880`063a1848 00000000`00000000 : fffffa80`0596e000 00000000`00000000 fffffa80`058a86b0 fffffa80`052e2810 : 0xfffff880`063a1894
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    iaStor+4b41e
    fffff880`010f641e ??              ???
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  iaStor+4b41e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: iaStor
    
    IMAGE_NAME:  iaStor.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a287aa4
    
    FAILURE_BUCKET_ID:  X64_0x9088_iaStor+4b41e
    
    BUCKET_ID:  X64_0x9088_iaStor+4b41e
    
    Followup: MachineOwner
    ---------
    Update your Intel Storage Drivers. See Identify your product to identify your computer and find the proper driver.
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Where should I look for Storage Drivers? I ran Intel's System Identification Utility, but I have no idea where to go from there. Are they called something else, as well?
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    Yehonatan said:
    Where should I look for Storage Drivers? I ran Intel's System Identification Utility, but I have no idea where to go from there. Are they called something else, as well?
    Intel® Driver Update Utility

    After you detect your hardware that can receive driver updates, hit the expand all button. The page will list components that you can update by clicking the link to the product or clicking the download now button. Ignore anything that says unsupported.
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    Did updating the storage drivers provide more stability?
      My Computer


 

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